Global Live Production & Events Lead

TeamPeople; Sunnyvale (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

TeamPeople in Sunnyvale, CA leads live production and event services for a premier technology client. The Lead oversees a globally distributed team, manages SLAs, KPIs, and delivers on-time operations with fairness and empathy.

The role requires strategic oversight of performance, resource allocation, escalations, and stakeholder relationships; you will drive improvements, generate quarterly health reports, and mentor staff while advancing innovative, AI-assisted workflows in live broadcasts.

Qualifications

• Bachelor’s degree in media, Broadcast Engineering, Film, or a related field preferred.
• 5+ years managing global teams across multiple disciplines in a fast-paced environment.
• 10+ years’ experience in live television, production and events, AV, or broadcast, within a large enterprise, market, and facility.
• Must have experience in live television operations or event management.
• Certifications such as DES, CTS, PMP, or similar are encouraged but not required.

Responsibilities

• Manage a globally distributed workforce across multiple disciplines, ensuring the right resources are allocated to the right projects and operational tasks.
• Manage production escalations for shows and events, coordinating closely with relevant stakeholders to resolve issues quickly and effectively.
• Serve as the main liaison for daily team operations, ensuring seamless communication and collaboration on all aspects of service engagement.
• Collaborate with company top broadcasters to achieve advanced creative and content visions for their streaming experiences on company internal live platform.
• Partner closely with internal and external stakeholders, including senior leadership, to ensure a cohesive and unified approach to service delivery and resource management.
• Ensure timely and accurate delivery of services as outlined in the SLAs, KPIs, and SOW. Serve as the primary contact for Supplier Resource Performance.
• Encourage and manage staff performance, ensuring that all team members meet performance targets, maintain service quality, and can excel. Mentor and foster professional development.
• Prepare and deliver detailed quarterly business reports on the operational health of production and event services. Analyze key metrics, identify areas for improvement, and ensure continuous service enhancement.
• Provide strategic leadership in vendor operations by developing and implementing processes that optimize service delivery.
• Plan team activities, training, documentation, and special projects
• Perform operational cross-training and tackle other duties as assigned

Skills

Leadership

Communication

Problem Solving

Live Production

Video Production

IT Networking

SRT/Zixi

AI & Automation

Vendor Management

Project Management

Training & Mentoring

Cross-functional Collaboration

Education

Bachelor’s Degree

DES/CTS/PMP Certs Encouraged

Tools

Job description

TeamPeople in Sunnyvale, CA leads live production and event services for a premier technology client. The Lead oversees a globally distributed team, manages SLAs, KPIs, and delivers on-time operations with fairness and empathy.

The role requires strategic oversight of performance, resource allocation, escalations, and stakeholder relationships; you will drive improvements, generate quarterly health reports, and mentor staff while advancing innovative, AI-assisted workflows in live broadcasts.