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Access to training suite
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Tailored benefits package
Job summary
A leading legal services provider is seeking a Senior Specialist in Global Talent Operations. This role will oversee the implementation of a legal matter management system, improving global service delivery through effective project management. The ideal candidate will have 8–10 years of experience, strong leadership skills, and familiarity with IT service management platforms. This position offers a hybrid work environment and opportunities for professional growth within a diverse and inclusive workplace.
Qualifications
8–10 years of relevant professional experience.
Proven experience in complex project management and IT service management.
Certifications such as PMP, Agile, ITIL, or Lean Six Sigma preferred.
Responsibilities
Act as global process owner for the legal Work Management system.
Lead large-scale, global technology implementations.
Establish metrics, KPIs, and reporting processes.
Skills
Leadership
Communication
Stakeholder management
Complex project management
IT service management
Education
Bachelor's degree
JD or Master’s
Tools
ServiceNow
ONIT
Litify
Wolters Kluwer
Job description
A leading legal services provider is seeking a Senior Specialist in Global Talent Operations. This role will oversee the implementation of a legal matter management system, improving global service delivery through effective project management. The ideal candidate will have 8–10 years of experience, strong leadership skills, and familiarity with IT service management platforms. This position offers a hybrid work environment and opportunities for professional growth within a diverse and inclusive workplace.