Global Leadership Programs Operations Manager

Netflix; Los Gatos (CA); On-site; USD 228,000 - 345,000; Full time

Benefits offered by this job

Health Plans

Mental Health support

401(k) with employer match

Stock Options

Disability Programs

HSA & FSA

Family-forming benefits

Life and Serious Injury Benefits

Paid time off

Flexible time off

Job summary

Netflix is seeking a seasoned leader to run the Leadership Programs operations in our Los Angeles or Los Gatos offices. You will oversee 70+ annual leadership seminars, manage vendor relations, and ensure an exceptional participant experience across locations.

The role includes VP-level support, budget oversight, and analytics, with frequent domestic and international travel. The ideal candidate has 10–15+ years of global experience, strong event logistics background, and proven team leadership.

Qualifications

• 10-15+ years of experience, including in a global business setting.
• Strong background in event logistics and team management.
• Excellent written and oral communication, collaboration, and interpersonal skills.
• Able to manage multiple priorities independently and proactively.
• Comfortable with domestic and international travel.
• Familiarity with CRMs/databases (Google Workspace, Airtable, Salesforce).

Responsibilities

• Oversee in-person leadership seminars operations and schedule 70+ events/year across U.S. and international locations.
• Design and run demand-driven leader registration and vendor management.
• Ensure end-to-end participant experience including comms, logistics, venue quality, and accessibility.
• Build and manage CRM and GenAI tools for event workflows and analytics.
• Provide VP and team support: budget management, analytics dashboard, and retreats planning.

Skills

Event logistics

Team leadership

Communication

Cross-cultural collaboration

Project management

Travel flexibility

Tools

Google Workspace

Airtable

Salesforce

GenAI tools

Job description

Netflix is seeking a seasoned leader to run the Leadership Programs operations in our Los Angeles or Los Gatos offices. You will oversee 70+ annual leadership seminars, manage vendor relations, and ensure an exceptional participant experience across locations.

The role includes VP-level support, budget oversight, and analytics, with frequent domestic and international travel. The ideal candidate has 10–15+ years of global experience, strong event logistics background, and proven team leadership.