Global Key Accounts Sales Support Lead

Rittal; Urbana (OH); Hybrid; USD 79,000 - 97,000; Full time

Benefits offered by this job

Competitive compensation

Benefits start after start date

401(k) Match

Health & Wellness benefits

Hybrid work environment

Professional development

Global collaboration

Job summary

Rittal LLC seeks a Sales Support Manager for Global Key Accounts in Urbana, OH. The role blends relationship management, technical guidance, and cross-functional coordination to drive key account projects and growth. Hybrid work arrangement and strong benefits are offered.

The position emphasizes strategic account support, collaboration with global teams, and ensuring customer satisfaction through effective project coordination and process alignment.

Qualifications

• Associate's or Bachelor's degree in Business, Engineering, Project Management, or a related field preferred.
• Equivalent combination of education, training, and relevant work experience will be considered.
• Minimum of 3 years of experience in sales, sales support, account management, project coordination, or a related customer-facing role.

Responsibilities

• Serve as a key liaison between strategic global customers and internal teams; ensure successful execution of customer projects and account initiatives.
• Support Global Key Accounts through relationship management, project coordination, and cross-functional collaboration.
• Coordinate offer and order processing activities to support timely and accurate customer fulfillment.
• Assist with pricing discussions and negotiations; ensure alignment with business objectives.
• Collaborate with project management and engineering on timelines and project execution.

Skills

Strategic thinking

Customer focus

Technical aptitude

Analytical

Communication

Time management

Cross-functional collaboration

MS Office

Education

Associate's or Bachelor's degree in Business, Engineering, Project Management

Equivalent combination of education & experience

Job description

Rittal LLC seeks a Sales Support Manager for Global Key Accounts in Urbana, OH. The role blends relationship management, technical guidance, and cross-functional coordination to drive key account projects and growth. Hybrid work arrangement and strong benefits are offered.

The position emphasizes strategic account support, collaboration with global teams, and ensuring customer satisfaction through effective project coordination and process alignment.