Global Key Accounts Sales & Solutions Leader

Rittal LLC; Urbana (OH); Hybrid; USD 79,000 - 97,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Hybrid work environment

401(k) Match

Professional development opportunities

Competitive compensation

Job summary

Rittal LLC in Urbana, OH, seeks a Sales Support Manager for Global Key Accounts to lead strategic project coordination, manage key customer relationships, and drive cross‑functional collaboration on technical solutions.

You bring 3+ years in sales support or account management, a business/engineering background, and strong communication skills. This hybrid role supports a global organization focused on customer success and innovation.

Qualifications

• Minimum 3 years in sales support, account management, or related customer-facing role.
• Experience supporting strategic or key accounts preferred.

Responsibilities

• Manage strategic project contacts of Global Key Accounts (relationship management).
• Create/revise technical project specifications and ensure compliance with customer requirements.
• Coordinate with customer and internal teams across Rittal and international subsidiaries.
• Hold weekly calls with project managers of Global Key Accounts.
• Internationalize/localize projects and evaluate cost-down possibilities.
• Develop product-related features and transfer solutions to potential series offerings.

Skills

Strategic account management

Project coordination

Cross-functional collaboration

Technical consultation

Sales support

Education

Bachelor's degree in Business, Engineering, Project Management

Tools

Microsoft Office

CRM software

Job description

Rittal LLC in Urbana, OH, seeks a Sales Support Manager for Global Key Accounts to lead strategic project coordination, manage key customer relationships, and drive cross‑functional collaboration on technical solutions.

You bring 3+ years in sales support or account management, a business/engineering background, and strong communication skills. This hybrid role supports a global organization focused on customer success and innovation.