Global Key Accounts Manager — Hotels

Airbnb; London (KY); On-site; USD 125,000 - 157,000; Full time

Job summary

Airbnb is hiring a Manager, Key Accounts to build and lead a new global team of Enterprise Account Managers. You will win and onboard high-value hotel groups with hundreds of properties across continents, shaping the company’s growth in the hotel segment.

You will own end-to-end partner management, negotiate with senior partners, and develop mutual account plans that maximize supply and strategic value. This role requires a builder mindset and strong cross-functional influence.

Qualifications

• 12+ years of professional experience with 8+ years in sales/account mgmt in travel, hospitality or e-commerce.
• 6+ years of leading high-performing teams with proven goals achievement.
• Experience leading globally distributed teams and driving supply/revenue across markets.
• Relationships with major hotel groups globally in hospitality.
• Entrepreneurial mindset with experience launching teams or initiatives.

Responsibilities

• Lead end-to-end partner management at hotel HQ and regional offices.
• Develop and execute the Global Key Accounts strategy and playbook.
• Own team quarterly revenue, supply acquisition and OKRs.
• Mentor and motivate a distributed team of Enterprise Account Managers.
• Collaborate with Product, Support, Connectivity, RevOps and cross-functional leaders.
• Represent Airbnb at industry events and internal partner gatherings.

Skills

Leadership of distributed teams

High-value partner negotiation

Travel/hospitality sales

Cross-functional collaboration

Fluent English

Global enterprise account management

Team building and mentoring

Strategic account planning

Stakeholder management

Tools

Salesforce

Asana

Airtable

Tableau

Looker

Job description

Airbnb is hiring a Manager, Key Accounts to build and lead a new global team of Enterprise Account Managers. You will win and onboard high-value hotel groups with hundreds of properties across continents, shaping the company’s growth in the hotel segment.

You will own end-to-end partner management, negotiate with senior partners, and develop mutual account plans that maximize supply and strategic value. This role requires a builder mindset and strong cross-functional influence.