Global Hotel Key Accounts Manager

Airbnb; Berlin (NH); On-site; USD 116,000 - 145,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Benefits

Employee Travel Credits

Job summary

Airbnb is seeking a Manager, Key Accounts for the Hotels team to lead a brand-new globally distributed Enterprise Account Managers group. You will manage top-tier hotel partners, shape the playbook, and drive growth while aligning with global strategy.

This role focuses on building processes, mentoring teams, and delivering influential outcomes for Airbnb’s hotel business. The role offers a fast-paced environment with cross-functional collaboration across Product, Partnerships, and Hotels

Qualifications

• 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce.
• 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals

Responsibilities

• End-to-end partner management at hotel headquarter and regional office level.
• Mutual account plans that drive supply and strategic relationship value.
• The global Key Accounts strategy, in line with the Enterprise Team playbook.
• The voice of Key Accounts within Hotels leadership.

Skills

Leadership of sales teams

Enterprise account management

Negotiation

Cross-functional collaboration

Network in travel/hospitality

CRM tools (Salesforce)

BI tools (Tableau/Looker)

European language (French)

Tools

Salesforce

Asana

Airtable

Tableau

Looker

Job description

Airbnb is seeking a Manager, Key Accounts for the Hotels team to lead a brand-new globally distributed Enterprise Account Managers group. You will manage top-tier hotel partners, shape the playbook, and drive growth while aligning with global strategy.

This role focuses on building processes, mentoring teams, and delivering influential outcomes for Airbnb’s hotel business. The role offers a fast-paced environment with cross-functional collaboration across Product, Partnerships, and Hotels