Global IT Systems Administrator — Reliability & Security

Nextern; Maple Grove (MN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid time off

Life Insurance

Disability

Birthday Holiday

Wellness Resources

Taco Thursdays

Job summary

Nextern is seeking an IT Systems Administrator to own the day-to-day administration, maintenance, and reliability of our global IT infrastructure. You will serve as the escalation point, monitor systems, and ensure security and compliance in a regulated environment.

You will collaborate with cybersecurity, manage vendor relationships, and help implement technology initiatives across multiple sites. Strong communication and documentation skills are essential.

Qualifications

• 3+ years of hands-on experience in systems administration or IT infrastructure.
• Proficiency with Windows Server, Active Directory, Azure AD/Entra ID, and Microsoft 365 administration.
• Experience with virtualization platforms (VMware, Hyper‑V, or equivalent).
• Working knowledge of networking fundamentals: TCP/IP, VLANs, VPN, firewalls, and DNS/DHCP.
• Familiarity with endpoint management tools (Intune, SCCM, or equivalent).
• Experience supporting a geographically distributed or global workforce is strongly preferred.
• Relevant certifications (e.g., CompTIA A+/Network+/Security+, Microsoft Certified: Azure Administrator, or equivalent) are a plus.

Responsibilities

• Administer and maintain Windows and Linux server environments, Active Directory/Azure AD, DNS, DHCP, Group Policy, and related infrastructure services.
• Serve as the escalation point for complex helpdesk and support requests from global IT staff and end users, ensuring timely resolution and clear communication.
• Monitor system health, performance, and availability; proactively identify and resolve issues before they impact business operations.
• Plan, coordinate, and execute patching, upgrades, and lifecycle management for servers, endpoints, and network equipment.
• Maintain and improve backup, disaster recovery, and business continuity procedures; conduct regular testing to validate recoverability.
• Manage user accounts, permissions, and access controls across systems including Microsoft 365, identity platforms, and on-premises directories.
• Onboard and integrate new systems and technologies, documenting configurations, procedures, and runbooks to support knowledge transfer.
• Act as a technical resource and subject matter expert for global IT team members, providing guidance on infrastructure best practices and troubleshooting approaches.
• Support internal business initiatives by evaluating technology requirements, participating in project planning, and delivering infrastructure components on time.
• Collaborate with the Cybersecurity team to enforce security policies, respond to vulnerabilities, and maintain compliance with company standards.
• Manage and maintain vendor relationships and service contracts related to IT infrastructure and software.
• Create and maintain accurate technical documentation, asset inventory records, and change management logs.
• Nextern is a contract manufacturer of medical devices. The System Administrator must be able to operate in a highly regulated environment.
• Performs other duties as assigned.

Skills

Windows & Linux administration

Active Directory / Azure AD

Microsoft 365 administration

Networking fundamentals

Documentation & runbooks

Communication skills

Security compliance awareness

Education

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field

Tools

VMware

Hyper-V

Intune

SCCM

Azure AD/Entra ID

Job description

Nextern is seeking an IT Systems Administrator to own the day-to-day administration, maintenance, and reliability of our global IT infrastructure. You will serve as the escalation point, monitor systems, and ensure security and compliance in a regulated environment.

You will collaborate with cybersecurity, manage vendor relationships, and help implement technology initiatives across multiple sites. Strong communication and documentation skills are essential.