Global IT Support Specialist - Remote & Onsite

OneSpaWorld; Coral Gables (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

OneSpaWorld is looking for an IT Support Specialist based in Coral Gables, Florida. The role involves providing comprehensive technical support across various business technologies and ensuring smooth operations of computer systems and network infrastructure.

The ideal candidate will have over 3 years of IT support experience, relevant certifications, and strong skills in troubleshooting and communication. Responsibilities include user training, hardware and software installation, and supporting IT projects. Opportunities for international travel may be available.

Qualifications

• 3+ years in IT Support role and/or technical help desk support role.
• Microsoft Certification (MCP, MCSE, MCSD, etc.) and/or other IT Certifications required.
• Understanding of Networking technologies and concepts.

Responsibilities

• Provide technical support across the company via various communication methods.
• Install and configure hardware and software systems.
• Monitor and maintain computer systems and networks.

Skills

Technical troubleshooting

Windows OS versions

Microsoft Applications

Clear communication skills

Multitasking

Education

Microsoft Certification (MCP, MCSE, MCSD, etc.)

3+ years in IT Support

Tools

Active Directory

SQL

Job description

OneSpaWorld is looking for an IT Support Specialist based in Coral Gables, Florida. The role involves providing comprehensive technical support across various business technologies and ensuring smooth operations of computer systems and network infrastructure.

The ideal candidate will have over 3 years of IT support experience, relevant certifications, and strong skills in troubleshooting and communication. Responsibilities include user training, hardware and software installation, and supporting IT projects. Opportunities for international travel may be available.