Onsite Hotel IT Support Engineer

Symmetry I.T.

Miami Beach (FL)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Job summary

Symmetry I.T. is seeking an experienced IT Support Technician in Miami Beach to provide onsite technical support for hotel operations, maintaining systems and ensuring high service levels.

The ideal candidate will provide desktop support, maintain Windows servers, and assist with networking issues, all while communicating effectively with hotel staff and managing tasks efficiently.

Compensation is $50,000 per year with an on-call rotation required.

Qualifications

  • At least four years of technical experience.
  • Must work onsite during regular business hours and participate in on-call rotation.

Responsibilities

  • Provide desktop and workstation support for Windows 11 devices.
  • Support and maintain Windows Server environments.
  • Assist with VMware virtualization tasks.
  • Troubleshoot networking issues including switches and firewalls.
  • Support hospitality systems including Opera PMS and Micros Simphony.
  • Maintain system security best practices.

Skills

Troubleshooting and installation experience with Microsoft Windows 11
Basic VMware knowledge
Experience with Windows Server 2016/2019
Understanding of LAN/WAN networking
Knowledge of Active Directory administration
Experience with ticketing systems
Strong written and verbal communication abilities
Excellent customer service and interpersonal skills
Ability to complete project tasks on time
Ability to lift 40 lbs

Tools

Microsoft 365
Opera PMS
VingCard
Micros Simphony

Job description

Symmetry I.T. is seeking an experienced IT Support Technician in Miami Beach to provide onsite technical support for hotel operations, maintaining systems and ensuring high service levels.

The ideal candidate will provide desktop support, maintain Windows servers, and assist with networking issues, all while communicating effectively with hotel staff and managing tasks efficiently.

Compensation is $50,000 per year with an on-call rotation required.

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