Global IT Manager: ERP, Security & Infrastructure Lead

AppleOne Employment Services; Fort Lauderdale (FL); On-site; USD 145,000 - 170,000; Full time

Job summary

AppleOne Employment Services in Fort Lauderdale is looking for an experienced IT Manager to balance day-to-day technology operations with long-term IT strategy across enterprise systems, infrastructure, cybersecurity, ERP support, and global service delivery.

The role leads a multidisciplinary IT team, manages MSP and vendor relationships, supports global operations, and coordinates with engineering, controls, production, and business leadership.

Qualifications

• Lead enterprise IT operations across infrastructure, support, cybersecurity, ERP, vendors, and global service delivery.
• Manage ERP operational support, infrastructure readiness, integrations, issue escalation, and implementation partner coordination.
• Oversee MSP relationships, vendor performance, SLA management, and multi-site IT support coverage.
• Drive cybersecurity controls, IT governance, lifecycle management, patching, backup monitoring, and IT/OT coordination.

Responsibilities

• Lead daily IT operations, including ticket queue performance, prioritization, escalation, service-level reporting, and team capability development.
• Support ERP operations post-implementation, serving as the primary IT escalation point for ERP-related issues, integrations, infrastructure needs, and partner coordination.
• Maintain and improve IT infrastructure across U.S. and European sites, including servers, networking, end-user devices, critical applications, patching, backup monitoring, and disaster recovery readiness.
• Manage MSP and vendor relationships, including SLA tracking, service quality monitoring, onboarding coordination, and multi-site support handoffs.
• Own cybersecurity execution, including endpoint security, access controls, vulnerability management, technical control documentation, and compliance alignment.
• Support IT and OT coordination, AI-related technology oversight, and cross-functional collaboration with engineering, controls, production, and service teams.

Skills

IT leadership

ERP support

Cybersecurity

Vendor management

Global service delivery

PowerShell scripting

Education

Bachelor of Science in IT or related field

Tools

PowerShell

Job description

AppleOne Employment Services in Fort Lauderdale is looking for an experienced IT Manager to balance day-to-day technology operations with long-term IT strategy across enterprise systems, infrastructure, cybersecurity, ERP support, and global service delivery.

The role leads a multidisciplinary IT team, manages MSP and vendor relationships, supports global operations, and coordinates with engineering, controls, production, and business leadership.