Global IT Infrastructure & Operations Leader

Thorlabs; New Jersey; Sur place; USD 163 000 - 225 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

401(k) plan

Tuition reimbursement

Résumé du poste

Thorlabs, a leading photonics company, seeks a Senior Manager, IT Infrastructure & Operations to lead global IT engineering and local IT service management. You will drive operational excellence, incident management, and continuous improvement while aligning local responsiveness with global standards.

The role is primarily based in Newton, NJ, with occasional travel to other locations. Ideal candidates have 10+ years in enterprise IT operations, extensive cloud and vendor-management experience,

Qualifications

• 10+ years of progressive experience in enterprise infrastructure and IT operations.
• 5+ years designing, deploying, and managing enterprise-class cloud systems (Azure/AWS/Google).
• 5+ years of experience managing cloud, network, and/or system engineers.
• Experience operating within a global or multi-site organization.
• Demonstrated ability to communicate with senior leaders during incidents and decisions.

Responsabilités

• Lead and develop IT Operations resources, driving accountability and continuous improvement.
• Align IT services with business priorities and executive expectations.
• Develop and execute IT service and infrastructure strategies.
• Manage daily operations, performance, and uptime of services.
• Establish SLAs, KPIs, and incident/change management processes.
• Partner with security to ensure compliance, DR, and business continuity.

Connaissances

IT leadership

Cloud platforms

ITIL/ITSM

Vendor management

Incident management

Cross-functional teamwork

Strategic planning

Executive communication

Backup & DR governance

Formation

BS in Computer Science

Outils

Azure

AWS

Google Cloud

VMware

Citrix

Description du poste

Thorlabs, a leading photonics company, seeks a Senior Manager, IT Infrastructure & Operations to lead global IT engineering and local IT service management. You will drive operational excellence, incident management, and continuous improvement while aligning local responsiveness with global standards.

The role is primarily based in Newton, NJ, with occasional travel to other locations. Ideal candidates have 10+ years in enterprise IT operations, extensive cloud and vendor-management experience,