Global IT Infrastructure Engineer: VMware & Storage

Terminix; San Francisco (CA); On-site; USD 51,000 - 84,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Vacation days

Floating holidays

Job summary

Rentokil North America, Inc. is seeking an IT Operations professional to manage storage and VMware infrastructure powering our hosted services. Based in San Francisco, you will support global infrastructure incidents and operate within the ITSM framework.

You will monitor the estate, perform backups, configure storage, and assist with incident resolution using ServiceNow. The role emphasizes reliability, high availability, and proactive problem-solving to keep our applications running smoothly.

Qualifications

• Passion for world-class infrastructure technology operations.
• Strong analytical problem solving abilities.
• Experience monitoring a medium to large-scale infrastructure environment.
• Ability to install, configure and maintain infrastructure systems and solutions to specification.
• Excellent attention to detail and quality in task execution.
• Familiarity with VMware vSphere, vSAN, Veeam, Zerto, Windows Server, Linux, Citrix XenApp and Cisco networking.

Responsibilities

• Operate and manage storage and VMware infrastructure to underpin delivery of the hosted services.
• Monitor the estate and ensure high availability of services.
• Carry out incident management using the Service Now tool.
• Install or remove hardware and/or software, and document results per procedures.
• Contribute to investigations of problems and faults concerning installations.
• Use system management tools to collect performance statistics and carry out maintenance tasks.
• Configure and maintain storage allocation and related procedures.
• Identify operational problems and contribute to their resolution.

Skills

Infrastructure operations

Problem solving

VMware vSphere

vSAN

Veeam

Zerto

Windows Server

Linux Red Hat

Citrix XenApp

Cisco networking

Monitoring

ServiceNow

Tools

ServiceNow

Monitoring tools

Storage management tools

Job description

Rentokil North America, Inc. is seeking an IT Operations professional to manage storage and VMware infrastructure powering our hosted services. Based in San Francisco, you will support global infrastructure incidents and operate within the ITSM framework.

You will monitor the estate, perform backups, configure storage, and assist with incident resolution using ServiceNow. The role emphasizes reliability, high availability, and proactive problem-solving to keep our applications running smoothly.