Global IT Asset & Conference Room Technician

Astreya; Oakland, Northern (CA, KY); Hybrid; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical provided through UHC (PPO, HSA

Dental provided through UHC

Vision provided by UHC

401k Plan

Paid Time Off

Paid Holidays

Job summary

Astreya is seeking an Inventory Technician IV in Oakland, CA to support IT services for thousands of staff worldwide. You will manage inventory, assets, conference room equipment, and device imaging, ensuring smooth deployment and high user satisfaction in a fast-paced environment.

This role requires a high school diploma or GED with extensive related experience, strong communication, and the ability to lead small teams, coordinate vendors, and manage budgets while driving continuous improvement.

Qualifications

• High school diploma or GED with 8+ years’ related experience or equivalent.
• Excellent written and verbal communications skills.
• Ability to work in a large team with minimal supervision.
• Capable of providing an outstanding user experience.
• Knowledge of Inventory and IT.
• Ability to excel in a fast paced work environment.
• Ability to make sound decisions when faced with competing priorities.
• Leads a site or small region; vendor and budget awareness.

Responsibilities

• Handle inventory and asset management, conference room preventative maintenance, and e-recycling.
• Support a complex and fast paced environment focused on video conference rooms with outstanding attention to customer satisfaction.
• Ensure audio and visual quality, troubleshooting any issues that may arise and any requests from meeting attendees.
• Deploy and recover laptop and desktop images.
• Perform customer support for over 70,000 users worldwide from IT accessory to workstation dressing.
• Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs).
• Utilize Inventory Data management software to maintain inventory accuracy and workflow.
• Contribute to large scale global projects as needed.

Job description

Astreya is seeking an Inventory Technician IV in Oakland, CA to support IT services for thousands of staff worldwide. You will manage inventory, assets, conference room equipment, and device imaging, ensuring smooth deployment and high user satisfaction in a fast-paced environment.

This role requires a high school diploma or GED with extensive related experience, strong communication, and the ability to lead small teams, coordinate vendors, and manage budgets while driving continuous improvement.