Global Intranet Business Systems Analyst

KellyMitchell Group; Glendale (CA); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Job summary

KellyMitchell is seeking a Business Systems Analyst in Glendale, CA to support a global intranet platform. You will write user stories, define acceptance criteria, and assist QA activities, acting as a day-to-day contact across the project and feeding requirements to the product owner.

This role requires hands-on experience with user stories and strong documentation in a large corporate environment. The contract is 12 months, with deployments typically in the evenings and some after-hours

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent work experience.
• 3+ years of project/program management and business analysis experience.
• 3+ years managing large, complex, cross-functional projects.
• Strong interpersonal, analytical, problem solving, negotiating, and influencing skills.
• Proven success leading projects from concept through launch into operations.
• Strong facilitation, organizational, prioritization, and conflict resolution skills.
• Solid understanding of project management methodology, risk management, and resource allocation.
• Strong knowledge of SDLC, web technologies, and web development/design processes.

Responsibilities

• Write user stories for development work and define acceptance criteria
• Support quality assurance activities and assist with regression testing
• Participate in deployments and coordinate among developers, QA, and business stakeholders
• Troubleshoot issues and document failures, workarounds, and resolutions clearly
• Support internal partners and employees using the platform, including microsite/page building
• Create and maintain detailed project, product, and customer documentation
• Identify risks and drive resolution through status meetings and work sessions
• Engage proactively with partners to understand needs and recommend paths forward

Skills

Project management

Business analysis

Cross-functional leadership

SDLC knowledge

Agile development experience

Communication & negotiation

Facilitation & conflict resolution

Education

Bachelor's degree in CS/IS/SE or equivalent

Job description

KellyMitchell is seeking a Business Systems Analyst in Glendale, CA to support a global intranet platform. You will write user stories, define acceptance criteria, and assist QA activities, acting as a day-to-day contact across the project and feeding requirements to the product owner.

This role requires hands-on experience with user stories and strong documentation in a large corporate environment. The contract is 12 months, with deployments typically in the evenings and some after-hours