Global Innovation and Customer Success Manager - Ruminants

Adisseo France S.A.S; United States; On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Inclusive & diverse culture

Benefits: care program, vacation & PTO

Learning & career development

Sustainable and innovative company

Job summary

Adisseo is seeking a Global Innovation & Customer Success Manager – Ruminants to lead cutting-edge nutritional modeling systems and digital solutions worldwide. You will guide CNCPS/AMTS development, train teams, and drive customer value through innovative strategies and partnerships.

The role requires a PhD in Ruminant Nutrition with proven leadership in research, technical services, and global collaboration, plus willingness to travel internationally (30–40%).

Qualifications

• PhD in Ruminant Nutrition or related discipline with experience in research and innovation, technical services, nutritional consulting, or leadership within feed industry.
• Expertise in CNCPS, AMTS, and nutritional modeling systems with strong practical understanding of ruminant nutrition, amino acid balancing, and formulation strategies.
• Experience designing and managing research programs, analyzing complex datasets, translating findings into practical customer solutions.
• Strong project management, communication, and stakeholder engagement to educate and transfer knowledge across diverse audiences.

Responsibilities

• Act as Adisseo’s global expert for CNCPS, AMTS, and nutritional modeling systems, leading development and adoption across the organization with scientific partners.
• Provide leadership in ruminant nutrition, amino acid balancing, and formulation, defining global recommendations and driving innovation.
• Support global network of nutrition and formulation specialists through technical guidance and training programs.
• Lead and coordinate research initiatives and collaborations to develop new products, digital solutions, and services for customers.
• Publish scientific work, present at conferences, and build relationships with universities and key opinion leaders to translate advances into customer value.

Skills

CNCPS

AMTS

Nutritional modeling

Ruminant nutrition

Leadership

Project management

Communication

Education

PhD in Ruminant Nutrition

Job description

Welcome diversity and apply as you are!
At Adisseo, we cherish the value of diversity whatever it may be.

As part of our Science, Technology & Innovation strategy, we are looking for a Global Innovation & Customer Success Manager – Ruminants to lead the development and deployment of cutting-edge scientific, nutritional, and digital solutions that support customer success and business growth worldwide.

You will serve as Adisseo’s global reference expert for CNCPS and AMTS, leading the development, deployment, and continuous improvement of nutritional modeling systems while driving innovation, establishing best practices, and training technical teams worldwide to maximize customer value.

Key responsibilities:

• Act as Adisseo’s global expert for CNCPS, AMTS, and nutritional modeling systems, leading their continuous development, deployment, and adoption across the organization in close collaboration with Cornell University and other scientific partners.
• Provide scientific leadership in ruminant nutrition, amino acid balancing, and formulation, defining global recommendations, advancing modeling methodologies, and driving innovation in feed evaluation and nutritional strategies.
• Support Adisseo’s global network of nutrition and formulation specialists through technical guidance, advanced customer support, and the design and delivery of training programs that strengthen expertise worldwide.
• Lead and coordinate research initiatives, external collaborations, and cross-functional innovation projects, contributing to the development of new products, digital solutions, and value-added services for customers.
• Strengthen Adisseo’s position as a recognized thought leader in ruminant nutrition by publishing scientific work, presenting at international conferences, building relationships with universities and key opinion leaders, and translating scientific advancements into practical solutions that create measurable customer value.

Profile required:

• PhD in Ruminant Nutrition or a related discipline, combined with significant experience in research and innovation, technical services, nutritional consulting, or leadership roles within the feed and animal nutrition industry.
• Recognized expertise in CNCPS, AMTS, and nutritional modeling systems, with a strong scientific and practical understanding of ruminant nutrition, amino acid balancing, and formulation strategies.
• Demonstrated experience in designing and managing research programs, analyzing complex datasets, and translating scientific findings into practical solutions that generate value for customers.
• Strong project management, communication, and stakeholder engagement skills, with the ability to educate, influence, and transfer knowledge across diverse technical audiences.
• Proven ability to work effectively in a global and matrix environment, collaborating across functions, regions, cultures, and external scientific partners.
• Fluent English is required. Additional languages would be considered an asset.
• Willingness to travel internationally (30–40%), primarily within Europe and North America.

What we offer

• Inclusive & diverse Culture: Be part of a multicultural and global team of 62 nationalities, operating in 100+ countries, that values diversity, promotes inclusion, and supports work-life balance in a respectful and safe work environment.
• Benefits: care program, vacation & paid time off, profit-sharing and performance incentives.
• Learning & Career Development: benefit from continuous training, mentoring, and learning programs, with equal access to career advancement and leadership opportunities.
• Sustainable and innovative company: work on meaningful projects using cutting-edge technology, with the freedom to innovate and make a real difference. Because we contribute to feeding 8 billion people, sustainability is not an option - it is our ambition.