Global Infrastructure Observability Engineer

ICE Clear Europe Limited; Jacksonville (FL); On-site; USD 95,000 - 125,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a skilled IT professional to join the monitoring team in Jacksonville. The role focuses on building and maintaining a global log management and monitoring infrastructure and investigating anomalies across the network and applications.

Candidates will administer Datadog/Dynatrace/AppDynamics, pursue Splunk/ELK certifications, and document monitoring standards while collaborating with development and operations teams to enhance ICE's monitoring posture.

Qualifications

• Bachelor's degree in CIS, engineering, or related discipline.
• Proficient in Linux, Python, Perl and Java scripting.
• Experience administering Datadog, Dynatrace, AppDynamics or other APM solutions.
• Certification in Splunk, ELK or similar logs tool.
• Strong data analysis and MS Word/Excel; excellent written and verbal communication.
• Ability to multitask and work independently on multiple projects.

Responsibilities

• Build, maintain, and support a global log management and monitoring infrastructure.
• Investigate network and application anomalies using logs, alarms, APM solutions, TCP/IP traces, and captures.
• Document changes and author documentation on monitoring standards and practices.
• Leverage new and existing tools to augment the monitoring posture at ICE.
• Design monitoring requirements in coordination with development and operations.
• Implement monitoring solutions across multiple datacenters.
• Serve as a primary point of contact for monitoring across the enterprise.

Skills

Linux

Python

Perl

Java scripting

APM tools

Datadog

Dynatrace

AppDynamics

Splunk

ELK

Data analysis

MS Word/Excel

Communication

Education

Bachelor's degree in CIS/Engineering or related field

Tools

Datadog

Dynatrace

AppDynamics

Splunk

ELK

Job description

Intercontinental Exchange, Inc. is seeking a skilled IT professional to join the monitoring team in Jacksonville. The role focuses on building and maintaining a global log management and monitoring infrastructure and investigating anomalies across the network and applications.

Candidates will administer Datadog/Dynatrace/AppDynamics, pursue Splunk/ELK certifications, and document monitoring standards while collaborating with development and operations teams to enhance ICE's monitoring posture.