Global Infrastructure Lead – Networking & Platform

JPMorgan Chase & Co.

Seattle (WA)

On-site

USD 140,000 - 190,000

Full time

5 days ago

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Job summary

JPMorgan Chase & Co. in Seattle is seeking an experienced Lead Infrastructure Engineer to shape our global networking and platform strategy.

You will mentor engineers, drive secure, highly available systems, and collaborate with cross-functional teams to scale our infrastructure. The role emphasizes delivering network and connectivity services, coordinating with telecom providers, and applying AI-assisted practices to improve delivery and compliance.

Qualifications

Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
Proven implementation delivery / service delivery experience, within a global financial or regulated enterprise environment.
Deep knowledge of networking and telecommunications technologies (Layers 0-3), including dark fiber, DWDM, Ethernet, IP-VPN, DIA, broadband, cellular, and satellite connectivity.
Experience coordinating delivery with telecom service providers and managed service providers, including contract and SLA oversight.
Strong stakeholder management and communication skills, with the ability to influence and build trust across business and technical domains.
Strong organizational and time management skills, with the ability to manage multiple concurrent implementations across geographies.
Working familiarity with cloud connectivity and hybrid architectures (e.g., public cloud on-ramps, private connectivity patterns) and how they impact implementation planning and testing.
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Responsibilities

Orchestrate post-order carrier milestones across the delivery lifecycle; track progress, identify risks, and drive mitigation to keep delivery predictable.
Coordinate install and cutover execution, including site/provider scheduling, internal handoffs, maintenance windows, and execution readiness.
Plan and execute testing aligned to agreed acceptance criteria; capture and manage test evidence and implementation exceptions through to resolution or documented acceptance.
Complete BAU handover with closure evidence and required metadata; ensure documentation quality supports operational readiness and auditability.
Execute decommission/disconnect activities where in scope, with appropriate governance and closure evidence.
Partner with the Demand Managers for customer-facing status communications, providing accurate milestone updates, risks, and mitigation plans.
Coordinate with telecom providers, vendors, and internal engineering teams end-to-end - from design through acceptance testing and BAU handover – driving performance against SLAs.
Manage change control inputs, cost governance inputs, and documentation hygiene across connectivity implementations.
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.