Global Infra & Ops Leader — Modernization & Resilience

Reinsurance Group of America, Incorporated

St. Louis (MO)

On-site

USD 215,000 - 321,000

Full time

10 days ago

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Job summary

RGA, a Fortune 200 life and health reinsurance company, seeks a strategic leader to oversee Global Infrastructure & Operations. You will drive multi-year roadmaps, align with enterprise priorities, and manage data centers, private/public cloud, and network operations across a global, distributed organization.

The role requires 15+ years of technology leadership, expertise in hybrid cloud, disaster recovery, and executive-level communication.

Qualifications

Bachelor's Degree in Arts/Sciences (BA/BS) in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education and experience required
15+ Years of progressive technology leadership experience, including at least 10 years leading large-scale infrastructure and operations functions in a complex, geographically dispersed enterprise environment required
Demonstrated experience leading leaders and developing high performing global teams, managing significant operating and capital budgets, directing strategic suppliers, and delivering complex multi-year transformation and resilience programs.

Responsibilities

Define and execute the global Infrastructure & Operations strategy, multi-year roadmaps, and operating model in alignment with enterprise business, technology, security, and risk priorities.
Provide end-to-end leadership and accountability for RGA's data center, private cloud, public cloud, network, identity, and infrastructure operations services, including delivery through internal teams and strategic partners.
Ensure the resilience, availability, security, scalability, and cost effectiveness of global infrastructure services. Establish service-level objectives, operational performance measures, and executive reporting, and drive sustained improvement in service reliability and customer outcomes.
Lead infrastructure modernization and transformation across hybrid cloud and globally distributed environments. Translate emerging technology and market capabilities into pragmatic investment strategies that improve agility, automation, resilience, and business value.
Provide financial stewardship for a significant global technology portfolio, including annual planning, forecasting, investment prioritization, vendor strategy, commercial negotiations, consumption management, and delivery of cost optimization commitments.
Lead, develop, and retain a high-performing, geographically dispersed leadership team and organization. Establish clear accountability, succession plans, workforce strategies, and an operating culture centered on ownership, collaboration, innovation, and operational excellence.
Partner with Enterprise Architecture, the Global Security and Privacy Office, Global Technology Delivery Centers, application and engineering leaders, and business stakeholders to establish infrastructure standards, manage technology lifecycle and risk, and enable timely delivery of enterprise initiatives
Provide executive leadership during major technology incidents and recovery events. Ensure crisis management, disaster recovery, operational resilience, and remediation programs are tested, governed, and aligned with business expectations.
Govern a portfolio of complex, enterprise-scale programs and strategic initiatives, ensuring delivery against approved scope, schedule, financial commitments, risk tolerances, and measurable outcomes.
Serve as a senior advisor to the Chief Technology Officer and Global Technology leadership on infrastructure strategy, operational risk, investment priorities, sourcing decisions, and technology transformation.