Global Import Operations Specialist (Hybrid)

People Freight | Freight Forwarding & Logistics Recruitment Specialists; Bensenville (IL); Hybrid; USD 60,000 - 70,000; Full time

Job summary

People Freight | Freight Forwarding & Logistics Recruitment Specialists is seeking an Import Coordinator in Bensenville, IL, with a hybrid work setup. The role focuses on coordinating import shipments, documentation, and communication with overseas offices, carriers, and customers.

The ideal candidate has 2+ years of U.S. import freight forwarding experience, knowledge of import documentation and customs, and proficiency with CargoWise.

Qualifications

• 2+ years of U.S. import freight forwarding experience.
• Strong knowledge of international air and/or ocean imports.
• Understanding of the complete import process from origin through delivery.
• Experience with import documentation and customs procedures.
• Strong communication and customer service skills.
• Excellent organizational and time-management abilities.
• Ability to manage multiple shipments and priorities simultaneously.
• Freight forwarding software experience preferred, particularly CargoWise.
• Strong attention to detail and problem-solving skills.

Responsibilities

• Coordinate air and ocean import shipments from origin through final delivery.
• Manage import documentation, shipment milestones, and delivery schedules.
• Communicate with overseas agents, carriers, customs brokers, and customers.
• Review and process bills of lading, commercial invoices, packing lists, and other import documentation.
• Track shipments and proactively resolve delays, discrepancies, and operational issues.
• Coordinate customs clearance and ensure shipments move in accordance with customer requirements.
• Arrange deliveries and work closely with trucking partners and warehouses.
• Maintain accurate shipment records and update customers throughout the process.
• Monitor shipment costs, billing, and documentation.
• Provide a high level of customer service while ensuring operational efficiency.
• Work closely with internal teams across import, export, customs, and operations.

Skills

U.S. import freight forwarding

International air/ocean imports

Import documentation

Customs procedures

CargoWise experience

Customer service

Time management

Shipment coordination

Cost and billing tracking

Tools

CargoWise

Job description

People Freight | Freight Forwarding & Logistics Recruitment Specialists is seeking an Import Coordinator in Bensenville, IL, with a hybrid work setup. The role focuses on coordinating import shipments, documentation, and communication with overseas offices, carriers, and customers.

The ideal candidate has 2+ years of U.S. import freight forwarding experience, knowledge of import documentation and customs, and proficiency with CargoWise.