Global Import Operations Lead

JAS Worldwide; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

JAS Worldwide, Houston, is seeking an Import Supervisor to oversee daily air and ocean import operations, coordinating workflows and ensuring timely, accurate documentation and compliance with procedures.

You will support the Import Manager, mentor staff, monitor KPIs, and act as a key liaison between operations and leadership. Travel up to 10% and a strong emphasis on service quality and process improvements.

Qualifications

• 2+ years in air/ocean import operations.
• 1–2 years in supervision or lead roles preferred.
• Familiarity with ISF and POA/FPOA entry processes.
• Excellent communication and organizational abilities.

Responsibilities

• Oversee daily workflow of Import teams (Ocean and Air).
• Ensure timely processing of documentation and updates.
• Support rate quoting and shipment coordination with overseas offices.
• Coordinate vendor follow-ups and resolve service issues.
• Maintain open communication with customers and escalate issues as needed.
• Align with SOPs and compliance requirements; monitor KPIs.

Skills

Supervisory experience

Communication skills

Time management

Customer service mindset

Microsoft Office

Education

High School diploma or GED

Logistics knowledge

Tools

Cargowise (C1)

Job description

JAS Worldwide, Houston, is seeking an Import Supervisor to oversee daily air and ocean import operations, coordinating workflows and ensuring timely, accurate documentation and compliance with procedures.

You will support the Import Manager, mentor staff, monitor KPIs, and act as a key liaison between operations and leadership. Travel up to 10% and a strong emphasis on service quality and process improvements.