Global Import Compliance & Process Improvement Specialist

PSA International; Philadelphia (Philadelphia County); On-site; USD 55,000 - 70,000; Full time

Job summary

PSA BDP, a member of the PSA Group, is seeking an Import Documentation/Compliance Specialist in Philadelphia to review shipment documents, identify errors, and resolve compliance issues before Customs entry.

You will initiate non-conformances, provide ISF metric reporting, and collaborate with operations to improve processes, while participating in client meetings to present metrics and improvement plans.

Qualifications

• BS/BA degree not required but highly preferred.
• At least 2 years of experience handling import trafficking functions with a freight forwarder/broker.
• Licensed Customs Broker preferred.
• 1–3 years of experience in a customer service environment.
• Must work in a fast-paced environment.
• Good communication and organization with strong attention to detail; ability to learn various computer programs.

Responsibilities

• Review import shipment documentation from customer’s suppliers to identify and resolve errors and compliance issues prior to Customs entry.
• Initiate and resolve Non Conformances with the shippers and importers that result from missing or erroneous documentation.
• Provide Metric Reporting to the business on compliance issues including non conformance and ISF
• Work with the business and BDP operations on continuous improvement of the business processes to avoid delays and additional costs in the supply chain.
• Act as the liason between the business and BDP for compliance and operations problem solving.
• Participate in monthly and quarterly meetings with the client. Responsible to provide agenda items and metrics that support the compliance efforts.

Skills

Attention to detail

Communication skills

Team leadership

Organizational skills

Ability to learn computer programs

Education

BS/BA degree not required but highly preferred

Job description

PSA BDP, a member of the PSA Group, is seeking an Import Documentation/Compliance Specialist in Philadelphia to review shipment documents, identify errors, and resolve compliance issues before Customs entry.

You will initiate non-conformances, provide ISF metric reporting, and collaborate with operations to improve processes, while participating in client meetings to present metrics and improvement plans.