Global Hyperscale DC Ops & O&M Supervisor

ByteDance; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Job summary

ByteDance is seeking a globally oriented Data Center Operations Manager who will oversee the end-to-end operation, maintenance and emergency response for its hyperscale data center infrastructure. The role partners with facility managers, vendors, and cross-functional teams to ensure scalable and reliable services across regions.

You will monitor O&M metrics, drive system implementations, and support platform capability building, including data governance and alarm management.

Qualifications

• 3+ years in data center infrastructure O&M.
• Strong communication with global teams and vendors.
• Ability to respond to faults and emergencies, with cross-team coordination.

Responsibilities

• Oversee operation, maintenance and emergency response for global data center infrastructure.
• Escalate risks and coordinate resources for closed-loop management of O&M risks.
• Drive implementation of O&M management systems and unify specifications across data centers.
• Monitor regional O&M metrics, conduct audits and optimize workflows.
• Support capability building for data center platforms, including data governance and alarm management.

Skills

Data center O&M

Emergency response

Cross-team collaboration

Vendor coordination

Technical documentation

Education

Bachelor's degree in Electrical/Mechanical Engineering or related

Tools

Facility management software

Job description

ByteDance is seeking a globally oriented Data Center Operations Manager who will oversee the end-to-end operation, maintenance and emergency response for its hyperscale data center infrastructure. The role partners with facility managers, vendors, and cross-functional teams to ensure scalable and reliable services across regions.

You will monitor O&M metrics, drive system implementations, and support platform capability building, including data governance and alarm management.