Global HRIS & HR Operations Manager

Indium Corporation; Town of Clinton (NY); On-site; USD 86,000 - 165,000; Full time

Job summary

The Global HRIS & Operations Manager at Indium Corporation leads and optimizes the operational infrastructure of HR across multiple countries. This role unifies global HR systems, processes, data governance, and compliance with organizational objectives while applying technology enablement and cross-functional leadership.

Responsibilities include leading end-to-end HR processes, coordinating annual HR programs, partnering with regional teams to standardize practices, and supporting audits.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management Information Systems, or a related field.
• Seven (7) years of progressive experience in HR operations/HRIS; ten (10)+ years preferred.
• Experience supporting HRIS implementations or major system transformations.
• Global HR experience with cross-cultural and cross-border operations.
• Strong knowledge of HR processes across the employee lifecycle.

Responsibilities

• Lead and continuously improve global HR processes across the employee lifecycle.
• Coordinate annual HR programs: performance reviews, merit increases, talent reviews.
• Partner with regional/local HR teams to standardize processes across the organization.
• Support compliance, audits, reporting, and data governance for HR systems.
• Drive HR system enhancements, automation, and workflow optimization.

Skills

Global HR operations

HRIS governance

Process improvement

Cross-functional leadership

Data analysis & HR reporting

Regulatory compliance

Project management

Technology adoption

Cross-cultural collaboration

Education

Bachelor's degree in HR/Business/IS or related field

Master's degree preferred

Job description

JOB SUMMARY:

The Global HRIS & Operations Manager is responsible for leading and optimizing the operational infrastructure of Human Resources (HR) across multiple countries. This role ensures that global HR systems, processes, data, and compliance practices operate efficiently, consistently, and in alignment with organizational objectives. The position combines expertise in HR operations and Human Resources Information Systems (HRIS) with technology enablement, process improvement, data governance, and cross-functional leadership.

ESSENTIAL JOB FUNCTIONS (COMPETENCIES):

Global HR Operations Leadership

• Lead and continuously improve global HR processes throughout the employee lifecycle, including onboarding, employee changes, mobility and relocation, offboarding, and rehires


• Lead coordinate, and support annual HR programs and processes, including performance reviews, merit increases, talent reviews, and related HR systems initiatives


• Partner with regional and local HR teams to promote consistent, efficient, and scalable HR processes across the organization


• Support global reporting, compliance, and audit requirements in collaboration with regional HR teams


• Identify opportunities to streamline HR operations, improve service delivery, and enhance the employee and manager experience

HRIS and Technology Management

• Partner with Information Technology (IT) and Information Systems to drive HR system enhancements, process improvements, automation, and workflow optimization


• Collaborate with regional and local HR teams to develop, maintain, and enhance HR documentation, approvals, notifications and employee lifecycle workflows


• Establish and maintain standards that promote data integrity, accuracy, consistency, security, and compliance across global HR systems


• Evaluate HR technology capabilities and recommend solutions that improve operational efficiency, scalability, and user experience


• Lead and support responsible initiatives designed to enhance HR operations, process efficiency, and data-informed decision‑making


• Support the implementation, testing, deployment, and ongoing optimization of HR technology solutions

Cross-Functional Collaboration

• Partner closely with HR, Finance, Payroll, IT, Information Systems, and other key stakeholders to develop scalable and efficient HR solutions


• Collaborate with global and regional leadership to identify business needs and develop, implement, and enhance HR processes and systems


• Serve as a key liaison between HR and technical teams to translate business requirements into effective system and process solutions


• Promote alignment and consistency among global, regional, and local stakeholders while recognizing applicable local business and regulatory requirements.Interface with global and regional leadership to develop and implement HR processes/systems

Reporting and Data Strategy

• Develop and prepare HR reports, dashboards, metrics, and presentations using HRIS data to support operational and strategic decision‑making


• Support people data and analytics initiatives that provide HR leadership with timely, accurate, and actionable information


• Identify opportunities to improve HR reporting capabilities, data accessibility, and consistency across the organization


• Partner with key stakeholders to establish and maintain appropriate HR data standards and reporting practices

Compliance & Governance

• Ensure HR operations, systems, processes, and HRIS governance practices align with applicable global and local regulatory requirements and organizational standards


• Establish and maintain appropriate HRIS governance practices, controls, documentation, and procedures


• Support internal and external audits related to HR systems, processes, and employee data


• Manage vendor relationships for HRIS platforms and related HR technology and services, including monitoring service delivery and identifying opportunities for improvement

Key Competencies

• Strategic HR operations planning and execution


• HRIS governance, data management, and system optimization


• Process improvement, workflow design, and automation


• Cross-functional leadership and stakeholder management


• Global and cross-cultural collaboration


• Regulatory compliance and risk management


• Project and change management


• Data analysis and HR reporting


• Technology adoption and continuous improvement


• Strong communication, organization, and problem‑solving skills


• Perform other duties as assigned

REQUIREMENTS

• Bachelor's degree in Human Resources, Business Administration, Management Information Systems, or a related field; master's degree preferred


• Minimum of seven (7) years of progressive experience in HR operations, HRIS, HR technology,or a related field; ten (10) or more years of experience preferred


• Experience supporting HRIS implementations or major system transformations preferred


• Demonstrated experience working in a global HR environment, including cross-cultural and cross-border HR operations


• Demonstrated experience with HRIS administration, governance, implementation, optimization, or related HR technology initiatives


• Strong knowledge of HR processes throughout the employee lifecycle and the interdependencies among HR, Payroll, Finance and IT systems


• Strong process improvement, automation, data governance, and and compliance expertise


• Strong written and verbal communication skills, with the ability to communicate effectively with technical and non-technical stakeholders


• Ability to manage multiple priorities and projects in a dynamic, global environment


• Provide own source of transportation for any local/day travel, including travel between Indium Corporation facilities

WAGE DISCLOSURE:

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.

$86,000 - $165,000 annually

Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be given consideration without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.