Global HR Programs & Skills Transformation Lead

Bank of America; Pennington (NJ); On-site; USD 130,000 - 167,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Job summary

Bank of America seeks a skilled professional to drive Global HR programs, including payroll, benefits, and learning, with a focus on skills-based transformation and enterprise capabilities. You will partner with Academy, Workforce Strategy, HR Technology, and Centers of Excellence to align initiatives with enterprise priorities.

You will lead organizational readiness, onboard third‑party vendors, and coordinate communications, training, and change management to ensure sustainable adoption of

Qualifications

• 7+ years’ experience in Talent management, Organization Development, Change Management, Workforce Transformation, HR Generalist OR Leading complex technology transformation.
• Demonstrated experience leading large‑scale initiatives and translating strategy into measurable business outcomes.
• Strong change leadership and organizational readiness expertise, including communications, stakeholder engagement, and adoption strategies.
• Proven ability to influence and align senior leaders and diverse stakeholder groups in a complex, matrixed environment.
• Experience implementing and driving adoption of HR, workforce, talent, or skills practices and/or technologies.
• Strategic understanding of the future of work, including skills‑based talent strategies and AI-enabled ways of working.
• Exceptional relationship management, communication, and executive presentation skills; able to build consensus.
• Ability to thrive in a fast-paced, evolving environment; balance strategic thinking with disciplined execution.

Responsibilities

• Oversees the evaluation of existing processes, technologies, and routines to drive process improvements.
• Drives the implementation of controls to mitigate and manage compliance and operational risk.
• Maintains routine to complex operational and strategic activities to ensure programs are executed accurately and effectively.
• Partners with Global Human Resources program functions to ensure processes meet design requirements.
• Evaluates routines and initiatives to identify solutions that meet business needs and priorities.
• Coaches and mentors teammates to enhance team performance.
• Drive execution of the enterprise skills and job architecture strategy to advance workforce transformation and business priorities.
• Partner with senior leaders across HR, Talent, Workforce Strategy, Academy, and Technology to align and integrate enterprise skills initiatives.
• Support the adoption and scaling of TechWolf and related skills technologies, accelerating enterprise-wide skills intelligence capabilities.
• Shape and execute change, communications, and stakeholder engagement strategies that drive sustainable adoption of skills solutions.
• Influence enterprise decisions by identifying risks, dependencies, and opportunities that impact successful delivery of the skills roadmap.
• Serve as a trusted advisor to business and HR leaders, representing stakeholder perspectives and helping shape the enterprise skills narrative.
• Strengthen the firm’s skills ecosystem by identifying opportunities to improve processes, governance, and operating effectiveness.
• Translate emerging trends in skills intelligence, AI, workforce transformation, and talent technology into actionable business strategies.
• Develop executive-ready communications and insights that build understanding, alignment, and sponsorship across senior stakeholders.
• Provide leadership, coaching, and direction to team members, fostering a culture of excellence, accountability, and continuous improvement.

Skills

Business Operations Management

Decision Making

External Resource Management

Payroll Management

Process Management

Crisis Management

Critical Thinking

Influence

Problem Solving

Strategic Thinking

Analytical Thinking

Business Process Analysis

Executive Presence

Policies, Procedures, and Guidelines

Quality Assurance

Education

BS/BA, preferably in relevant areas or equivalent work experience in lieu of degree

Job description

Bank of America seeks a skilled professional to drive Global HR programs, including payroll, benefits, and learning, with a focus on skills-based transformation and enterprise capabilities. You will partner with Academy, Workforce Strategy, HR Technology, and Centers of Excellence to align initiatives with enterprise priorities.

You will lead organizational readiness, onboard third‑party vendors, and coordinate communications, training, and change management to ensure sustainable adoption of