Global Head of Production & Collaboration Technology

Triwill Group; Boston, Northern (MA, KY); Hybrid; USD 112,000 - 168,000; Full time

Job summary

Klaviyo seeks a Production & Collaboration Technology Lead to own strategy, team and tech experiences powering how Klaviyos connect and collaborate. You will drive global standards for production, AV, and hybrid events, partnering with IT, communications and workplace teams to deliver scalable, reliable systems.

The role combines strategic vision with hands-on execution, mentoring AV professionals, managing budgets and vendors, and delivering exceptional experiences across our campuses and

Qualifications

• 8+ years of progressive experience in live production, broadcast, audiovisual technology, collaboration tech, or related field.
• Ability to define long-term technology strategy and actively contribute to production needs.
• Strong experience with core technologies such as Jamf Pro, Okta, 1Password, Google Workspace, and Atlassian Confluence/Jira.
• Familiarity with OfficeSpace, Freshservice, Greetly, Zoom or similar workplace management apps for AV resource allocation.

Responsibilities

• Own the global strategy and roadmap for production, audiovisual systems, conference rooms, collaboration tech, digital signage, and related infrastructure.
• Set standards for high-profile company moments like executive meetings, town halls, broadcasts, and hybrid experiences.
• Ensure collaboration tech is intuitive, reliable, scalable and aligned with how Klaviyos work.
• Lead budgets, vendor strategy, equipment lifecycle planning and major tech investments.
• Build scalable systems, playbooks and processes to make execution repeatable.

Skills

Leadership

Strategy

Vendor mgmt

Collaboration

Communication

Tools

Jamf Pro

Okta

1Password

Google Workspace

Confluence/Jira

OfficeSpace

Freshservice

Greetly

Zoom

Job description

Klaviyo seeks a Production & Collaboration Technology Lead to own strategy, team and tech experiences powering how Klaviyos connect and collaborate. You will drive global standards for production, AV, and hybrid events, partnering with IT, communications and workplace teams to deliver scalable, reliable systems.

The role combines strategic vision with hands-on execution, mentoring AV professionals, managing budgets and vendors, and delivering exceptional experiences across our campuses and