Global Head of External Communications

Travelport; United States; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Comprehensive Benefit Program

401(k) Match

Paid Time Off

Annual Volunteer Day Off

New Child Leave Policy

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Job summary

Join a forward-thinking company as the Global Head of External Communications, where you will shape a dynamic public relations strategy to enhance brand reputation and drive business growth. In this pivotal role, you'll leverage your strategic storytelling and travel industry expertise to manage global PR campaigns, cultivate media relationships, and develop compelling content. This innovative firm offers a collaborative environment where your contributions can significantly impact the travel industry. If you're passionate about communications and ready to thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Extensive experience in strategic communications and public relations.
• Proven track record in travel, technology, or SaaS industries.

Responsibilities

• Develop and execute a global PR strategy to enhance brand visibility.
• Cultivate relationships with media outlets and industry influencers.
• Lead the development of press releases and media pitches.

Skills

Strategic Communications

Public Relations

Crisis Management

Media Relations

Content Development

Analytical Skills

Digital PR Strategies

Influencer Engagement

Education

Bachelor's Degree

Master's Degree in Communications or Related Field

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Travelport. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $150,000.00/yr

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further.

Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.

We’re hiring right now for a Global Head of External Communications.

How you’ll make an impact:

The Global Head of External Communications is responsible for shaping and executing a dynamic public relations strategy that enhances our brand reputation, drives thought leadership and supports business growth worldwide. This role requires a strategic storyteller with travel industry expertise, strong media relationships, and a track record of managing global PR campaigns in a fast-paced, technology-driven environment.

Your role in action:

Key Responsibilities:

• Develop and execute a comprehensive global PR strategy to enhance brand visibility and industry influence.
• Cultivate and maintain strong relationships with key media outlets, journalists, and industry influencers.
• Act as the company’s spokesperson and manage crisis communications when necessary.
• Lead the development of compelling content, including press releases, op-eds, and media pitches.
• Collaborate with marketing, communications, commercial, and executive teams to align PR efforts with overall business goals.
• Secure high-impact media coverage in top-tier global publications and industry-specific outlets.
• Develop thought leadership platforms for key executives, supporting Travelport’s modern retailing and innovative disruptor positioning.
• Monitor and analyze PR performance metrics, adjusting strategies to optimize effectiveness.
• Stay ahead of industry trends and emerging media opportunities.

Could this be you?

• Professional strategic communications practitioner with extensive experience within a global or multi-regional brand, familiar with complex matrix organizations.
• Proven track record in the travel, technology, or SaaS industries.
• Experience as a company spokesperson: comfortable and skilled in both broadcast and print media interviews with a good knowledge of the international media landscape.
• Exceptional written and verbal communication skills, fluent English.
• Ability to craft compelling narratives and thought leadership content.
• Experience managing crisis communications and reputation management.
• Expertise in digital PR strategies, social media amplification, and influencer engagement.
• Strong analytical mindset with the ability to measure and report on PR effectiveness.
• Comfortable working in a high-growth, fast-paced environment with globally dispersed teams.
• A flexible team player, able to consistently exercise sound judgment, have a significant degree of self-motivation, and be comfortable with ambiguity.

Key Measures:

• Leadership and contribution towards increasing Travelport’s external reputation in key markets based on its messages of growth and travel retailing transformation.
• Successfully gain opportunities to position Travelport as an authoritative and persuasive commentator offering valuable opinion on travel and tech issues as well as on broader travel industry-related matters in both trade and mainstream media.
• Develop compelling high quality, creatively produced materials and events for deployment through print, digital, and broadcast channels.
• Effectively advise global and regional leadership on external relations, issue management and industry affairs based on broad knowledge of global business trends and the tech and travel sectors specifically.
• Maintain and develop core services of media relations, monitoring and distribution, measurement, media and presentation training, media relations and crisis preparedness.
• Effective use of a Communication/PR budget.

Discover why our teams love working here:

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, employer paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, as well as many other voluntary benefits to fit your specific needs. We make health and wellness a priority and offer a generous paid time off policy, hybrid working model, as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8.

Salary Target/Range: $150,000.00 annually with eligibility for a 20% annual bonus.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Our application process is quick, easy, and hassle-free—apply in just a few minutes!

Your journey at Travelport starts here.

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

Seniority level

Director

Employment type

Full-time

Job function

Other

Industries

Travel Arrangements, Technology, Information and Media, and Information Services