Global Head of Executive Experiences & Innovation Lab

Apple; California; On-site; USD 234,000 - 352,000; Full time

Benefits offered by this job

Comprehensive medical and dental.cover

Retirement benefits

Stock programs

Relocation assistance

Employee stock purchase plan

Job summary

Apple seeks a dynamic leader to elevate and scale its Executive Briefing Center program and Enterprise Innovation Lab globally, with direct responsibility for the Americas team. You will oversee executive experiences for Apple’s largest enterprise customers and partners, driving strategic engagement and outcomes.

The role requires deep consultative skills, enterprise sales understanding, and the ability to build cross‑functional partnerships across teams.

Qualifications

• 12+ years leading cross‑functional programs, client management, or customer engagement initiatives in complex, matrixed environments.
• Deep consultative skills, with ability to lead executive discussions with top audiences.
• Solid understanding of enterprise sales cycles and how EBC/Innovation Lab programs influence sales outcomes.
• Technical fluency with Apple platform technologies and their enterprise IT ecosystem.
• Ability to establish success metrics, analyze data, and communicate ROI through data‑driven insights.
• Exceptional communication and collaboration across organizational levels, with strong presentation skills.

Responsibilities

• Architect World‑Class Experiences: guide strategic direction of the EBC program and manage a team of briefing professionals.
• Lead the Enterprise Innovation Lab strategy, inspire adoption of Apple platform tech in industry use cases, and drive business outcomes.
• Drive Strategic Partnerships: build a pipeline of EBC/Innovation Lab engagements and match programs to customer needs.
• Curate the Expert Network: build and manage a cross‑functional network of Apple experts for engagements.
• Empower Internal Voices: coach teams on briefing prep, facilitation, and follow‑through for compelling presentations.
• Innovate & Inspire: identify new demos, content gaps, and scalable formats as Apple tech evolves.
• Elevate Experiences: collaborate across Apple to evolve EBC/Lab spaces and experiences.
• Measure & Optimize: analyze outcomes and surface opportunities for improvement.

Skills

Executive leadership

Cross-functional leadership

Enterprise sales knowledge

Analytical skills

Communication

Stakeholder management

Education

Bachelor’s degree or equivalent practical experience

Job description

Apple seeks a dynamic leader to elevate and scale its Executive Briefing Center program and Enterprise Innovation Lab globally, with direct responsibility for the Americas team. You will oversee executive experiences for Apple’s largest enterprise customers and partners, driving strategic engagement and outcomes.

The role requires deep consultative skills, enterprise sales understanding, and the ability to build cross‑functional partnerships across teams.