Global Head of Corporate Communications & Reputation

Manhattan; Atlanta (GA); On-site; USD 180,000 - 300,000; Full time

Job summary

Manhattan Associates seeks a strategic, experienced communications leader to shape how the company is perceived globally. This senior role will drive integrated communications across earned media, executive thought leadership, editorial content, and internal communications.

The successful candidate will advise senior executives, translate complex priorities into clear messages, and protect the organization's reputation across regions and channels.

Qualifications

• 15+ years of progressive experience leading corporate communications, public relations, and internal communications in a global organization with a background in B2B software.
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Responsibilities

• Develop and lead an integrated global communications strategy spanning earned media, executive voice, and employee advocacy, aligned to Manhattan's brand and growth priorities.
• Advise senior leaders on communications opportunities, timing, audience needs, and likely stakeholder response.
• Establish clear messaging, editorial priorities, channel plans, and measures of success across internal and external communications.
• Build scalable operating rhythms, processes, and standards that keep North America, EMEA, APAC, and LATAM aligned while allowing for local relevance.
• Oversee the executive content program across the C-suite, including bylines, LinkedIn, podcasts, speaking and keynote opportunities, and media interviews.
• Manage a diverse set of executives with varied styles, schedules, and levels of public engagement; secure access and commitment, and establish a cadence that keeps content flowing.
• Connect executive content to earned media and our editorial initiatives to bring thought leadership to the market in its most effective and efficient formats.
• Set the editorial vision and quality standards for the company's first-party editorial property, working closely with its day-to-day lead and a diverse set of stakeholders.
• Help build the contributor network and a publishing schedule aligned to corporate goals.
• Ensure the property becomes a strategic asset that carries Manhattan's point of view and publishes on a steady cadence.
• Own the corporate PR strategy, media relations program, and approach to proactive storytelling and earned media.
• Oversee the third-party media strategy and shape it with LLM and SEO best practices, so that earned coverage performs where buyers and AI engines look.
• Build trusted relationships with journalists and relevant industry voices; identify opportunities to share the organization's expertise and perspective.
• Serve as executive sponsor for the global and regional PR agency network, partnering closely with the day-to-day agency manager to ensure quality and volume of output aligned to broader strategic goals.
• Manage budgets, assess performance and put resources behind the highest-value priorities.
• Partner closely with Internal Communications to set the approach for communicating strategy, business performance, organizational change, and leadership priorities to employees.
• Evolve internal communications from keeping employees informed to activating them as advocates for Manhattan over the next 9 to 12 months.
• Lead, coach and develop a talented team of communications experts across time zones.
• Set priorities, roles and standards so each leader has a clear lane and a clear path to grow.
• Provide calm, timely counsel during emerging issues; coordinate closely with Legal, senior leadership, and relevant teams.
• Monitor media coverage, stakeholder feedback, and emerging topics to identify risks and opportunities.
• Ensure communications are accurate, responsible, and consistent with the organization's values and policies.

Skills

Corporate communications

Public relations

Internal communications

Media relations

Executive thought leadership

Editorial leadership

Strategic storytelling

Stakeholder management

Crisis communications

Travel readiness

Job description

Manhattan Associates seeks a strategic, experienced communications leader to shape how the company is perceived globally. This senior role will drive integrated communications across earned media, executive thought leadership, editorial content, and internal communications.

The successful candidate will advise senior executives, translate complex priorities into clear messages, and protect the organization's reputation across regions and channels.