Global Hardware Troubleshooter & Field Support

Cognizant; Sunnyvale (CA); On-site; USD 72,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

A leading IT services firm is seeking a Hardware Support Engineer to assist in testing advanced equipment and managing field support projects. Candidates should have at least 3 years of relevant experience, excellent troubleshooting skills, and the ability to travel on short notice. The role offers an annual salary of $72,000 - $93,000 along with comprehensive benefits including medical and paid time off.

Qualifications

• At least 3 years of relevant work experience.
• Must have the ability to travel, often on short notice.
• Valid passport or the ability to obtain one within <6 months.
• Clear driving record and ability to operate motor vehicles.
• Intermediate knowledge of Linux.

Responsibilities

• Assist engineering teams with testing advanced client-designed equipment.
• Manage field support technical projects.
• Analyze and debug hardware failures.
• Maintain documentation of test procedures.

Skills

Hardware troubleshooting

Electronics repairs

Problem-solving skills

Interpersonal skills

Attention to detail

Installation and warehouse management

Tools

Hand tools

Light power tools

Measuring tools

Job description

A leading IT services firm is seeking a Hardware Support Engineer to assist in testing advanced equipment and managing field support projects. Candidates should have at least 3 years of relevant experience, excellent troubleshooting skills, and the ability to travel on short notice. The role offers an annual salary of $72,000 - $93,000 along with comprehensive benefits including medical and paid time off.