Global Hardware Troubleshooter & Field Support

Cognizant; San Jose (CA); On-site; USD 72,000 - 93,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

A leading IT services provider seeks a Hardware Support Engineer in Palo Alto, CA. The role involves testing and debugging high-resolution cameras and related equipment. Candidates should have at least 3 years of experience, a valid passport, and the ability to operate vehicles. This position offers a competitive salary between $72,000 and $93,000 and various benefits including healthcare and 401(k).

Qualifications

• At least 3 years of relevant work experience.
• Valid passport or ability to obtain one within 6 months.
• Ability to operate motor vehicles with a clear driving record.

Responsibilities

• Assist engineering teams in testing client-designed equipment.
• Manage field support technical projects.
• Analyze common HW failures by testing and debugging electronics equipment.

Skills

Expert knowledge of hand tools

Light power tools

Basic automotive repair

Hardware troubleshooting skills

Excellent interpersonal skills

Tools

Linux

Ticketing systems

Google Sheets

Job description

A leading IT services provider seeks a Hardware Support Engineer in Palo Alto, CA. The role involves testing and debugging high-resolution cameras and related equipment. Candidates should have at least 3 years of experience, a valid passport, and the ability to operate vehicles. This position offers a competitive salary between $72,000 and $93,000 and various benefits including healthcare and 401(k).