Global Gentec and Security Coordinator

qvc; West Chester (Chester County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Amazing company discounts

Health care benefits starting on day 1

401(k)

Tuition reimbursement benefits

Job summary

QVC Group in West Chester, PA is seeking a security systems technician to maintain and troubleshoot enterprise access control and video management systems across sites. You will support Genetec administration, access control, CCTV, credential management, and security device troubleshooting.

As part of the team, you will collaborate with IT and vendors, manage cardholder credentials, and ensure system reliability through monitoring, diagnosing issues, and on-site repairs.

Qualifications

• Hands-on experience with Genetec or similar access control/video management systems.
• Experience with badge readers, CCTV and networked security devices.
• Ability to work with IT partners and external vendors.

Responsibilities

• Support and maintain Genetec, ExacqVision, and related security platforms across QVC sites.
• Monitor, diagnose, and resolve issues with badge readers, cameras, access devices and networked security hardware.
• Create, update, and remove cardholder credentials and assign access permissions.
• Collaborate with internal IT teams and external vendors for connectivity, server access, and on-site repairs.
• Maintain procedures, generate reports, and manage system data imports.

Skills

Genetec

ExacqVision

Access control

Video management

Credential management

Networking

IT collaboration

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

Reporting to the Lead Global Security Systems Partner, you will maintain and troubleshoot enterprise access control and video management systems to help keep sites, team members, and assets secure for QVC. You will support Genetec administration, access control systems, CCTV/video management systems, credential management, and security device troubleshooting across multiple locations. You may bring experience in physical security systems, network troubleshooting, IP-based devices, badge access systems, and partnership with IT and vendors.

Where You'll Work

This role is onsite and will require you to work from our West Chester, PA daily. Relocation assistance is not available for this role.

What You'll Do

• Support and maintain Genetec, ExacqVision, and related physical security platforms across QVC sites
• Monitor, diagnose, and resolve issues involving badge readers, cameras, access devices, weapon detection units, and other network-connected security hardware
• Create, update, and remove cardholder credentials, assign access permissions, and resolve team member access-related requests
• Work with internal networking/IT teams and external vendors to support system connectivity, server access, hardware troubleshooting, and on-site repairs
• Maintain procedures, generate and update reports, manage system data imports.

What You'll Bring

• Hands-on experience with Genetec or similar access control/video management systems; ExacqVision experience.
• Knowledge of physical security systems and devices, including CCTV, badge readers, access control hardware, and related security technology
• Working knowledge of networking and technical troubleshooting, including IP-based devices, network topology, routing, switches, and firewalls
• 1+ years of experience working with IT partners, vendors, and business teams

#LI-AC5

Benefits

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts!
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!

In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.

As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.