Global Funds Transfer Representative I

United Nations Federal Credit Union; New York (NY); Hybrid; USD 51,000 - 54,000; Full time

Job summary

United Nations Federal Credit Union (UNFCU) in New York offers a hybrid role focused on authenticating and executing outgoing member payments. The NYC salary range is $51,000–$54,000 annually and compensation is commensurate with location.

The team emphasizes service excellence, collaboration across business lines, and knowledge of global payments trends. Candidates should have a high school diploma, relevant coursework, and 2 years in financial services.

Qualifications

• High school diploma with some college coursework in relevant subjects such as Accounting or Business Administration.
• 2 years of experience in a financial services environment.
• Proficiency in basic to intermediate MS Office applications.
• Excellent interpersonal skills and attention to detail.
• Strong teamwork and ability to perform under pressure in a fast-paced environment.
• Professional verbal and written communication skills.

Responsibilities

• Uphold UNFCU's mission and values while delivering exceptional service to colleagues and members.
• Review and prepare outgoing domestic and international payment requests following controls and guidelines.
• Provide support to members and colleagues with inquiries about payments.
• Communicate information to members via phone and email.
• Detect potentially fraudulent transfer requests and escalate suspicious activity.
• Collaborate with team members to complete daily tasks timely and accurately.
• Assist in special projects and tasks for the department as directed.

Skills

Interpersonal skills

Detail orientation

Teamwork

Communication skills

Ability to work under pressure

MS Office

Education

High school diploma

College coursework (Accounting, Business Administration)

Tools

MS Office

Job description

Why join this team

Our team is responsible for the timely and accurate authentication and execution of outgoing member requested payments. You will have the opportunity to work with many business lines at UNFCU. You will gain knowledge of new and interesting trends in the global payments industry.

This position is hybrid.

NYC Salary range: $51,000–$54,000 annually; compensation is commensurate to geographic location.

What you’ll do

• Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Review and prepare for processing outgoing domestic and international payment requests following operational controls, UNFCU security guidelines and regulatory requirements.
• Provide support to members and colleagues from different business areas with inquiries about incoming and outgoing payments.
• Communicate information to members in regards to their requests by phone and by email.
• Practice vigilance in the detection of potentially fraudulent transfer requests and elevate any suspicious or fraudulent issues.
• Collaborate closely with other team members to ensure all daily tasks are completed timely and accurately.
• Assist in special projects and tasks for the department as directed.

What we’re seeking

• High school diploma, plus some college coursework completed in relevant subjects (i.e. Accounting, Business Administration, etc.) and 2 years of experience in a financial services environment
• Basic to intermediate MS Office skills
• Excellent interpersonal skills and detail orientation
• Strong sense of teamwork, ability to work under pressure in a fast-paced environment
• Professional communication skills, both verbal and written

What makes you stand out

• Basic knowledge of global payments structure
• Willingness to work flexible hours

Who we are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.