Lead HR Business Partner

United Nations Federal Credit Union; New York (NY); Hybrid; USD 145,000 - 165,000; Full time

Job summary

UNFCU is a global not-for-profit financial institution serving the UN community. This senior HR partner role focuses on shaping talent programs, advising HR Business Partners, and guiding workforce initiatives to strengthen engagement and inclusivity.

The position emphasizes collaboration with leadership across regions and a strong service mindset. The role is hybrid (1x/week onsite) in New York, with a salary range of $145,000 to $165,000 per year, commensurate with geographic location and

Qualifications

• Bachelor's degree in a related field.
• 5+ years in HR Business Partner or similar role.
• Experience supporting a global workforce across countries and cultures.
• Knowledge of employment laws, payroll, and compensation; advanced Microsoft Office skills.
• Proven project management skills with coordinating multiple stakeholders and timelines.
• Excellent presentation and written/verbal communication, with ability to influence at all levels.

Responsibilities

• Uphold UNFCU's mission and provide exceptional service to colleagues and members.
• Build relationships across the organization and guide designated business areas and HR colleagues.
• Provide HR support for global workforce and partner with HR teams, vendors, and resources.
• Manage performance management processes and advise on pay practices; support pay equity and meritocracy.
• Counsel staff on inquiries; conduct investigations when needed; facilitate constructive dialogue and resolve conflicts.
• Coordinate HR initiatives (Great Place to Work, engagement surveys, reporting) with clear timelines and accountability.
• Support planning of global talent management projects and use data-driven insights to improve employee experience.
• Collaborate with Talent Acquisition, Talent Development, and Corporate Learning on onboarding, career paths, and workforce planning.

Skills

HR Business Partner

Global HR

Project management

Communication

Influence

Stakeholder management

Cross-cultural awareness

Problem solving

Interpersonal skills

Leadership

Education

Bachelor's degree

Tools

UKG Pro

Microsoft Office

Job description

Why join this team

Make an impact on the employee experience as a trusted HR partner to business leaders and HR colleagues across a global organization. You will serve as a senior HR resource and trusted partner that helps shape and deliver talent programs, provide guidance on complex workforce matters, and advance initiatives that strengthen employee engagement, support business goals, and support a diverse and inclusive workplace. You will advise and guide HR Business Partners in the achievement of tasks, projects and initiatives, and the fulfillment of business needs and support the Manager - Employee Experience in the planning and management of global talent management projects, programs, processes, and practices that positively influence the employee experience.

This position is expected to be hybrid (1x/week onsite).

NYC Salary Range - $145,000-$165,000 annually; compensation is commensurate to geographic location.

What you'll do

• Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Establish, build and maintain positive relationships across the organization. Offer consistent support, partnership and guidance to designated business areas and HR colleagues.
• Provide HR support and guidance related to UNFCU's global workforce. Apply demonstrated knowledge of global HR practices, employment considerations and cultural differences across countries and jurisdictions, and partner with HR colleagues, vendors, and appropriate resources to address global workforce needs.
• Manage execution of performance management strategy through key processes related to performance snapshots, coaching and rewards. Support compensation philosophy and advise business areas on pay practices. Ensure alignment, pay equity, meritocracy and high-quality feedback and coaching. Collaborate with business areas to design and implement plans to drive and improve performance.
• Counsel staff and management regarding employee inquiries and ensure consistent interpretation and application of employment policy. Provide prompt and effective problem resolution with actionable solutions and conduct formal investigations when necessary. Coach management in facilitation of constructive dialogue and resolution of workplace conflict. Ensure corrective strategies help to foster trust and accountability. Mitigate risk to the organization by ensuring an amenable and progressive disciplinary action process.
• Take the lead in coordinating the fulfillment of initiatives executed by the HR Business Partner team, including but not limited to the Great Place to Work certification; employee engagement activities including biennial surveys and impact planning; executive summaries and reporting; employee pulse surveys; and updates to and introductions of manuals, guides and tools. Establish clear responsibilities and timelines, monitor progress, identify barriers or gaps, follow up on commitments, and ensure deliverables are completed accurately and on schedule.
• Support the Manager - Employee Experience in the planning and management of global talent management projects, programs, processes and practices that positively influence the employee experience. Recommend strategies, updates, improvements and enhancements based on business needs, employee feedback, workforce trends and data, and HR expertise.
• Work with Talent Acquisition, Talent Development, and Corporate Learning on onboarding, job descriptions, career paths, development plans, workforce planning, talent reviews, and training. Manage offboarding and use exit insights to improve retention.

What we're seeking

• Bachelor's degree in a related field of study
• Progressive corporate Human Resources experience, with 5 or more years of experience in a HR Business Partner or comparable role
• Experience supporting a global workforce, working across multiple countries, jurisdictions and cultures, preferably in a multinational organization
• Knowledge of employment laws, payroll, and compensation practices, with intermediate to advanced Microsoft Office skills
• Proven project management skills, including coordinating multiple stakeholders, timelines, and deliverables while staying organized, detail-oriented, and able to shift priorities quickly
• Excellent presentation, written and verbal communication skills, with the ability to influence people at all levels and present confidently to groups
• Strong service mindset and the ability to build trust, give credible HR advice, and offer constructive challenge to employees, managers, senior leaders, and HR colleagues
• Ability to lead peers and work effectively with others across HR, business areas, and locations, even without direct authority
• Strong critical thinking and problem-solving skills, with sound judgment about practical solutions and when to elevate
• Proactive, self-directed approach and a commitment to excellence, integrity, and accountability

What makes you stand out

• Working knowledge of HRIS, preferably UKG Pro
• HR certification
• Global HR experience that includes Africa, Asia or Europe

Who we are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.