Global Operations Associate

Flexport; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Flexport in Dallas is seeking a Global Operations Associate to own the end-to-end movement of global shipments in a regional network, including Ocean LCL/FCL and Air imports/exports. This role emphasizes delivering a first-class customer experience with attention to quality and timely execution.

You will collaborate with partners and technology teams to optimize processes and contribute to Flexport's global operations strategy in a dynamic, data-driven environment.

Responsibilities

• Ownership and execution of end-to-end movement of global shipments within a regional network including Ocean LCL/FCL and Ocean/Air imports and exports; focus on第一-class customer experience by obsessing over quality and on-time performance.

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Come join our rapidly growing team in Dallas, and help us make global trade easy for everyone!

The Opportunity:

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution.

The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance.

As a new team