Global Freight Operations Specialist

Crane Worldwide Logistics; Houston (TX); On-site; GBP 30,000 - 42,000; Full time

Job summary

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Operations Coordinator role handles quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery, ensuring efficient movement of cargo and accurate billing.

Qualifications

• 2-5 years experience in freight operations, logistics, or a related field.
• Must possess strong verbal and written communication skills.
• The ability to work in a fast-paced environment.
• Strong organizational skills are required, due to the high volume and demands of the position.

Responsibilities

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
• KPI adherence – DNI / LNR / Cost accuracy / ROTP
• Ensure Compliance in line with company standers.
• Other Duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Word

Microsoft Excel

Tools

MS Word

Excel

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Operations Coordinator role handles quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery, ensuring efficient movement of cargo and accurate billing.