Global Freight Operations & Carrier Coordination

APM Terminals; Socorro (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

APM Terminals in Socorro, Texas is seeking an Operations Support professional responsible for freight forwarding shipments. The role emphasizes excellent customer service while managing various transportation modes.

Key duties include tracking shipments, inspecting freight, and coordinating schedules with cartage agents. Ideal candidates will possess strong communication and negotiation skills along with proficiency in Microsoft Office. Benefit offerings include medical, dental, and flexible work schedules.

Qualifications

• Previous customer service or operations experience preferred, with at least 1 year of experience.

Responsibilities

• Tracking and tracing outbound shipments.
• Inspecting inbound/outbound freight.
• Handling customer service calls.
• Coordinating recovery and delivery schedules.
• Contracting new carriers and providing load tenders.
• Preparing paperwork for routing and documentation.
• Communicating freight status and problems to other parties.
• Coordinating pick-ups for customers.
• Adhering to regulatory compliance standards.
• Data entry of shipments into the transportation system.
• Quoting, costing, and invoicing international shipments.

Skills

Multi-tasking while maintaining precise attention to detail

Negotiation abilities

Financial acumen

Excellent verbal and written communication skills

Typing speed of 35+ words per minute

Ability to work in a demanding environment

Proficiency in Microsoft Office

Tech savvy

Job description

APM Terminals in Socorro, Texas is seeking an Operations Support professional responsible for freight forwarding shipments. The role emphasizes excellent customer service while managing various transportation modes.

Key duties include tracking shipments, inspecting freight, and coordinating schedules with cartage agents. Ideal candidates will possess strong communication and negotiation skills along with proficiency in Microsoft Office. Benefit offerings include medical, dental, and flexible work schedules.