Global Freight & Logistics Operations Specialist

PGL; Franklin Park (IL); On-site; USD 33,000 - 40,000; Full time

Job summary

PGL is seeking an experienced Import/Export Operations professional for ORD Station in Franklin Park, IL 60131. This full-time role concentrates on managing shipment activities, coordinating with agents, and ensuring timely delivery while optimizing costs.

You will select routes, prepare documentation, and communicate updates to customers. A 3–5 year background in international freight forwarding and a 4-year degree are required, alongside strong knowledge of shipping regulations and ERP systems.

Qualifications

• Years of Experience: 3-5 Years of International Freight Forwarding experience
• Education: Industry-related degree and/or certification
• Knowledge of transportation, customer service, and administration as they relate to freight forwarding

Responsibilities

• Manage day-to-day shipment activity for assigned accounts
• Provide status updates to customers and internal teams
• Process all shipment/transportation activities for key customer accounts
• Document costs and update the operating system
• Adhere to SOPs and coordinate with external agents
• Plan routes and reserve space on ships, aircraft, trains, or trucks

Skills

Active Listening

Speaking

Critical Thinking

Time Management

Complex Problem Solving

Coordination

Judgment and Decision Making

Reading Comprehension

Education

4 Year Degree

Tools

Desktop computers

Fax machines

Laptop computers

Special purpose telephones

Multi‑line telephone systems

Job description

PGL is seeking an experienced Import/Export Operations professional for ORD Station in Franklin Park, IL 60131. This full-time role concentrates on managing shipment activities, coordinating with agents, and ensuring timely delivery while optimizing costs.

You will select routes, prepare documentation, and communicate updates to customers. A 3–5 year background in international freight forwarding and a 4-year degree are required, alongside strong knowledge of shipping regulations and ERP systems.