Global Freight & Customs Specialist

eShipping; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

eShipping is seeking an International Freight Specialist to ensure the proper and timely movement of international ocean and/or air freight while complying with requirements and delivering excellent customer service.

The role involves coordinating import/export bookings, preparing documentation, liaising with brokers and carriers, and maintaining compliance with regulations. Strong communication, organization, and attention to detail are essential in a fast-paced logistics environment.

Qualifications

• High school diploma or equivalent required.
• Industry experience preferred but not required.

Responsibilities

• Coordinate routing of import and export bookings with airlines and ocean carriers.
• Initiate pick-ups and deliveries to authorized agents and drayage companies.
• Prepare and process documentation including house and master air waybills and customs documents.
• Act as liaison with customs brokers, agents, and terminal operators.
• Communicate with customers, carriers, and colleagues via email and phone.
• Maintain compliance with internal policies and external regulations.

Skills

Independent work

Customer service

Communication skills

Excel

Word

Attention to detail

Education

High school diploma or equivalent

Tools

Agency management system

Excel

Word

Job description

eShipping is seeking an International Freight Specialist to ensure the proper and timely movement of international ocean and/or air freight while complying with requirements and delivering excellent customer service.

The role involves coordinating import/export bookings, preparing documentation, liaising with brokers and carriers, and maintaining compliance with regulations. Strong communication, organization, and attention to detail are essential in a fast-paced logistics environment.