Global Freight Claims Specialist

North American Transportation Management Institute; Milwaukee (WI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance including Medical, A 

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule

Job summary

Rockwell Automation seeks a Transportation Claims Specialist to manage freight claims across domestic and international networks. You will investigate damages, shortages, delivery discrepancies, and recoveries while ensuring regulatory compliance and adherence to company processes.

Collaborating with plants, distribution centers, suppliers, customers, carriers, and legal teams, you will use MyEZClaim and SAP Quality Notes to guide resolution and drive a global claims program.

Qualifications

• Investigate and settle freight claims across networks.
• Analyze Incoterms and vendor agreements to assess liability.
• Negotiate claim values and coordinate with stakeholders for resolutions.

Responsibilities

• Investigate freight claims related to damage, shortage, loss, or delay.
• Process claims across lanes (Plants to Customers, Vendors to Plants, DCs).
• Analyze contracts to assess liability and ensure accurate settlements.
• Collaborate with carriers, insurers, engineers, and legal teams for swift resolutions.
• Maintain documentation using MyEZClaim and SAP Quality Notes.
• Develop and implement a global freight claims process.
• Drive continuous improvement with partners to reduce future claims.
• Monitor claim trends, recovery rates, and financial impact.
• Ensure compliance with Carmack Amendment, Montreal Convention, and FMCSA.

Skills

Analytical skills

Negotiation

Cross-functional

Education

Bachelor's degree in relevant field

Tools

MyEZClaim

SAP Quality Notes

CargoWise

Job description

Rockwell Automation seeks a Transportation Claims Specialist to manage freight claims across domestic and international networks. You will investigate damages, shortages, delivery discrepancies, and recoveries while ensuring regulatory compliance and adherence to company processes.

Collaborating with plants, distribution centers, suppliers, customers, carriers, and legal teams, you will use MyEZClaim and SAP Quality Notes to guide resolution and drive a global claims program.