Global Finance Process Owner: R2R & O2C Transformation

Domino's; Ann Arbor (MI); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, and well­-

Fertility benefits

Adoption assistance

401k matching contributions

15% off stock purchase

Company bonus

Job summary

Domino’s in Michigan is seeking a Global Process Owner to define and transform end-to-end financial processes, focusing on Record-to-Report and Order-to-Cash. You will create scalable global designs, clarify ownership, and embed controls to drive standard ways of working across the GBS organization.

You’ll partner with IT, FP&A, Risk and Internal Audit to establish KPIs/SLAs, governance routines, and a transition plan with outsource providers, aiming for audit-ready processes and measurable

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related field.
• 10+ years of progressive experience in finance operations and/or end-to-end process ownership, including deep expertise in R2R and/or O2C within a complex, multi-entity environment.
• Demonstrated experience defining and implementing global process standards, documentation (process maps, SOPs), and performance measures (KPIs/SLAs).
• Strong working knowledge of controls, compliance, and audit requirements embedded into finance processes.
• Hands-on experience partnering with IT/ERP teams on implementation or major enhancement initiatives that impact R2R/O2C.
• Proven ability to influence across a matrix organization and drive adoption across regions/business units.
• Ability and willingness to travel internationally up to 25% as business needs require.

Responsibilities

• Define the end-to-end global process scope for R2R and O2C, including inputs/outputs, handoffs, standard work, and accountable ownership.
• Create simple, scalable global process designs aligned to Domino’s operating model and frontline realities (stores/franchisees), not just corporate needs.
• Define guardrails for standard vs. allowable local variations.
• Develop high-quality process maps and artifacts.
• Define functional requirements for business process outsourcing (BPO) service delivery and ensure requirements are traceable to process design, controls, and performance outcomes.
• Provide practical, operations-informed input to solution decisions (service model, SLAs, reporting cadence, escalation, transition approach).
• Establish process ownership model, decision rights, and escalation paths across GBS, functional leaders, and suppliers.
• Build governance routines and forums (weekly working cadence, monthly steering, issue/risk escalation).
• Publish and maintain ownership rights, including regular reviews/updates of RACI/decision-rights documentation so teams can execute without ambiguity.
• Create foundational process documentation: global policies, procedures, work instructions, control narratives, and handoff standards.

Skills

R2R ownership

O2C ownership

Process design

Governance

KPIs & SLAs

Stakeholder management

Change management

Transition planning

Data analytics

Education

Bachelor’s degree in Accounting, Finance, Business, Information Systems, or related field

Tools

ERP software (e.g., SAP/Oracle)

Excel

Power BI

Job description

Domino’s in Michigan is seeking a Global Process Owner to define and transform end-to-end financial processes, focusing on Record-to-Report and Order-to-Cash. You will create scalable global designs, clarify ownership, and embed controls to drive standard ways of working across the GBS organization.

You’ll partner with IT, FP&A, Risk and Internal Audit to establish KPIs/SLAs, governance routines, and a transition plan with outsource providers, aiming for audit-ready processes and measurable