Global Field Service Technician: Instrument Repair & Support

AMETEK Inc.; Brooklyn Park (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

AMETEK MOCON, a global business headquartered in Brooklyn Park, MN, seeks a Field Service Technician to perform in-house and in-field troubleshooting, repair, and testing of customer instruments. This role supports training, startup, preventive maintenance, and technical diagnostics for clients, with a focus on maintaining logs and providing responsive service.

Travel is typical, up to two weeks per month, with frequent coordination with customers and internal teams to ensure service quality and

Qualifications

• High school diploma with Associates/Technical Certificate or military training in electronics or equivalent.
• Experience in testing equipment such as oscilloscopes and voltmeters.
• Previous field service experience required.

Responsibilities

• Perform timely in-house troubleshooting, repair, and testing on customer instruments.
• Assist with in-house and in-field troubleshooting of customer instruments.
• Complete and submit accurate Instrument Repair Log documents, including diagnosis, repair estimates, and descriptions.
• Provide technical and operational support to customers via phone, email, and other communication methods.
• Issue Service Request Forms (SRF) for in-house repairs.
• Stay informed on new methods, techniques, and advanced maintenance procedures.
• Keep management informed of customer issues and technical problems.
• Collaborate with other departments to support the customer base.
• Coordinate with customers to schedule and confirm requirements for in-field services.
• Travel typically 2 weeks per month, leaving on Monday and returning on Friday.

Skills

Electronics knowledge

Field service experience

Troubleshooting

Education

Associates / Technical Certificate / Military training in electronics

Tools

Oscilloscopes

Voltmeter

Job description

AMETEK MOCON, a global business headquartered in Brooklyn Park, MN, seeks a Field Service Technician to perform in-house and in-field troubleshooting, repair, and testing of customer instruments. This role supports training, startup, preventive maintenance, and technical diagnostics for clients, with a focus on maintaining logs and providing responsive service.

Travel is typical, up to two weeks per month, with frequent coordination with customers and internal teams to ensure service quality and