Field Service Technician – Instrument Repair & Support

AMETEK Inc.; Minneapolis (MN); Hybrid; USD 60,000 - 75,000; Full time

Job summary

AMETEK MOCON, a global instrument provider headquartered in Brooklyn Park, MN, seeks a Field Service Technician. You will perform troubleshooting, repair, and calibration of customer instruments, both on-site and in-house, while maintaining detailed repair logs and supporting customers via multiple channels.

Travel typically two weeks per month, you will engage directly with customers and provide hands-on support, ensuring reliability and service quality across regions.

Qualifications

• High school diploma or equivalent with electronics training.
• Associate degree or technical certificate preferred in electronics.
• Military electronics training acceptable.

Responsibilities

• Perform in-house troubleshooting, repair, and testing on customer instruments.
• Assist with in-house and in-field troubleshooting of instruments.
• Complete and submit Instrument Repair Log with diagnosis and estimates.
• Provide technical support to customers via phone, email, or Teams.
• Issue SRFs for in-house repairs.
• Stay updated on new methods and maintenance procedures.
• Keep management informed of customer issues and problems.
• Collaborate with other departments to support customers.
• Coordinate with customers to schedule in-field services.

Skills

Electronics knowledge

Field service experience

Oscilloscopes

Voltmeter

Education

High school diploma

Associate/Tech certificate

Military electronics training

Tools

Oscilloscopes

Voltmeter

Job description

AMETEK MOCON, a global instrument provider headquartered in Brooklyn Park, MN, seeks a Field Service Technician. You will perform troubleshooting, repair, and calibration of customer instruments, both on-site and in-house, while maintaining detailed repair logs and supporting customers via multiple channels.

Travel typically two weeks per month, you will engage directly with customers and provide hands-on support, ensuring reliability and service quality across regions.