Global Field Service Engineer - Medical Equipment

Machine Solutions Inc.; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Domestic and international travel

Specialized technical training

Travel expense coverage

Career growth opportunities

Job summary

Machine Solutions, Inc. is seeking a Field Service Technician to support installation, maintenance, repair, upgrades, and training for customers worldwide. You will work with sophisticated automation equipment and collaborate with engineering, quality, and operations teams to ensure customer success and continuous product improvement.

Travel 50%+ domestically and internationally. The role involves hands-on troubleshooting, on-site visits, and providing exceptional service to global customers

Qualifications

• Bachelor's degree in Electrical, Mechanical or Mechatronics or related field with 2–4 years of field service experience; or an equivalent combination of education and experience.
• Associate degree with 3–5 years of field service experience; or equivalent.
• Proficient with reading electrical schematics and engineering drawings.

Responsibilities

• Provide field service support including installation, maintenance, repair, upgrades, and training at customer sites.
• Lead and perform preventive maintenance and complex field upgrades.
• Troubleshoot mechanical, electrical, pneumatic, and software-related issues; perform FATs and customer demonstrations.
• Collaborate with Engineering, Quality, and Operations to improve product performance and service procedures.

Skills

Troubleshooting

Customer interaction

Reading electrical schematics

Problem solving

Team collaboration

Education

Bachelor's degree in Electrical/Mechanical/Mechatronics

Associate degree or equivalent with 3–5 years field service experience

Tools

Microsoft Office

Job description

Machine Solutions, Inc. is seeking a Field Service Technician to support installation, maintenance, repair, upgrades, and training for customers worldwide. You will work with sophisticated automation equipment and collaborate with engineering, quality, and operations teams to ensure customer success and continuous product improvement.

Travel 50%+ domestically and internationally. The role involves hands-on troubleshooting, on-site visits, and providing exceptional service to global customers