Global Field Service Engineer for AI Vehicle Safety Systems

UVeye; Dallas (TX); Hybrid; USD 44,000 - 52,000; Full time

Benefits offered by this job

Company 401k Match

Overtime over 40 hours

Career growth across the US

Job summary

UVeye is seeking a Field Service Engineer to lead on-site installations of our automated vehicle inspection systems across the United States and Canada, with up to 100% travel. You will install, configure, calibrate, and validate systems, troubleshoot hardware and software issues, supervise contractors, ensure safety and quality, and maintain detailed service documentation.

This role demands strong communication, hands-on hardware experience, and a customer-first attitude to deliver reliable

Qualifications

• 4+ years of experience as Field Engineer, Field Service Engineer, or Field Technician.
• Experience leading contractors or teams during technical installations.
• Strong hands-on experience with civil works, networking, electrical wiring, and mechanical assemblies.
• Working knowledge of Linux-based systems and basic networking principles.
• Experience reading and interpreting site layouts and technical drawings using AutoCAD, Autodesk, or similar tools.
• Ability to create clear installation, service, and maintenance documentation.
• Strong communication skills with the ability to confidently lead on-site discussions and provide technical direction.
• Customer-first mindset with strong problem-solving skills, resilience, and adaptability in changing field conditions.
• Strong commitment to safety and the ability to enforce safety requirements on-site.
• Willingness and ability to travel up to 100% across the United States and Canada (US FSEs).
• Valid driver’s license.

Responsibilities

• Lead on-site system installations: Own and execute on-site system installations, providing direction to contractors and ensuring projects meet engineering specifications, timelines, safety requirements, and quality standards.
• Deploy and validate systems: Install, configure, calibrate, and validate UVeye inspection systems across electrical, mechanical, networking, and civil components, ensuring systems are fully operational before customer handoff.
• Troubleshoot technical issues: Diagnose and resolve hardware, software, networking, and integration issues in the field, identifying root causes and implementing effective solutions.
• Deliver maintenance and service: Perform preventive maintenance and emergency service activities, proactively addressing issues to maximize system uptime and operational continuity.
• Ensure safe execution: Maintain compliance with safety standards and operational protocols, identify potential hazards, and enforce safe working practices for employees and contractors on-site.
• Assess sites and execute technical plans: Review site layouts, engineering drawings, and technical documentation using AutoCAD or similar tools. Identify and escalate discrepancies between planned and actual site conditions.
• Own the on-site customer experience: Serve as the primary technical point of contact during field activities, communicating clearly, managing expectations, and delivering a professional customer experience.
• Collaborate and document: Maintain accurate installation and service documentation, escalate complex technical issues to Engineering, R&D, and Operations, and provide field insights that support continuous improvement.
• Time and expense management: You are responsible for managing your time and expenses on a regular basis and in accordance with company guidelines.

Skills

Field installation

Team leadership

Civil works

Networking

Linux basics

AutoCAD

Documentation

Customer-facing

Safety compliance

Travel readiness

Tools

AutoCAD

Autodesk

Job description

UVeye is seeking a Field Service Engineer to lead on-site installations of our automated vehicle inspection systems across the United States and Canada, with up to 100% travel. You will install, configure, calibrate, and validate systems, troubleshoot hardware and software issues, supervise contractors, ensure safety and quality, and maintain detailed service documentation.

This role demands strong communication, hands-on hardware experience, and a customer-first attitude to deliver reliable