Field Service Engineer: Install, Troubleshoot & Travel

UVeye; Denver (CO); On-site; USD 91,693,000 - 108,886,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k Match

PTO and holidays

Job summary

UVeye is seeking a Field Service Engineer to lead on-site installation, deployment, and ongoing service of UVeye’s automated vehicle inspection systems across the United States. You will guide contractors, troubleshoot issues, and ensure deployments meet safety, quality, and engineering standards.

This role requires up to 90% travel, extensive interaction with customers at dealerships and plants, and hands-on work across electrical, mechanical, and networking components.

Qualifications

• 4+ years of experience as a Field Engineer or Field Technician in hardware/software installation and deployment.
• Proven experience leading teams or contractors during technical installations.
• Strong hands-on skills across civil works, networking, electrical wiring, and mechanical assemblies.
• Working knowledge of Linux-based systems and basic networking principles.
• Demonstrated ability to write installation, service, and maintenance procedures.
• Previous experience using AutoCAD or Autodesk to generate and interpret site layouts.
• Excellent communication and interpersonal skills; able to lead discussions and provide direction clearly.
• Customer-first mindset and a high degree of resilience and adaptability under pressure.
• Strong safety mindset and ability to enforce compliance at every stage of the job.
• Willingness to travel up to 90% across the US.
• Valid driver’s license.

Responsibilities

• Lead Field Installations: Own and execute on-site system installations, providing direction to contractors and ensuring projects meet engineering specifications, timelines, safety requirements, and quality standards.
• Deploy and Validate Systems: Install, configure, calibrate, and validate UVeye inspection systems across electrical, mechanical, networking, and civil components, ensuring systems are fully operational before customer handoff.
• Troubleshoot Technical Issues: Diagnose and resolve hardware, software, networking, and integration issues in the field, identifying root causes and implementing effective solutions.
• Deliver Maintenance and Service: Perform preventive maintenance and emergency service activities, proactively addressing issues to maximize system uptime and operational continuity.
• Ensure Safe Execution: Maintain compliance with safety standards and operational protocols, identify potential hazards, and enforce safe working practices for employees and contractors on-site.
• Assess Sites and Execute Technical Plans: Review site layouts, engineering drawings, and technical documentation using AutoCAD or similar tools. Identify and elevate discrepancies between planned and actual site conditions.
• Own the On-Site Customer Experience: Serve as the primary technical point of contact during field activities, communicating clearly, managing expectations, and delivering a professional customer experience.
• Collaborate and Document: Maintain accurate installation and service documentation, elevate complex technical issues to Engineering, R&D, and Operations, and provide field insights that support continuous improvement.

Skills

Field installations

Team leadership

Civil works

Networking

Electrical wiring

Mechanical assemblies

Linux basics

Documentation

AutoCAD

Customer communication

Driver’s license

Tools

AutoCAD

Job description

UVeye is seeking a Field Service Engineer to lead on-site installation, deployment, and ongoing service of UVeye’s automated vehicle inspection systems across the United States. You will guide contractors, troubleshoot issues, and ensure deployments meet safety, quality, and engineering standards.

This role requires up to 90% travel, extensive interaction with customers at dealerships and plants, and hands-on work across electrical, mechanical, and networking components.