Global Facilities Operations Leader

Neura Market; Tempe (AZ); On-site; USD 190,000 - 200,000; Full time

Job summary

Waymo is seeking a senior facilities and GPS programs leader who will report to the Global Head of Facilities and Occupational Safety. The role drives high-standard services across the global portfolio, with a focus on strategic partnerships and data-driven management.

You will own end-to-end process design, governance, and reporting, delivering critical uptime metrics and executive dashboards for multiple locations while coordinating with vendors, finance, sourcing, and legal teams.

Qualifications

• Excellent verbal and written communication skills, ability to present in a formal setting, and adapt communication to articulate program goals to a wide audience in a simple, straightforward way.
• 10+ years of account management or outsourcing management experience.
• Understand technological advances, change management, organizational leadership and compliance requirements, and each supports/drives workplace strategies.

Responsibilities

• Demonstrate executive-level management capabilities, leveraging strategic thinking and leadership to ensure the delivery of high-standard services across all functions, departments, and business units.
• Drive end-to-end process design and implementation to achieve and maintain exceptional critical uptime SLAs across an expanding portfolio, with results consistently reported to executive stakeholders.
• Author and manage critical reporting systems and executive dashboards, meticulously gathering and analyzing data to define, measure, and report on key success metrics for GPS operations and programs across all global locations.
• Cultivate strategic partnerships with external and internal stakeholders (Vendors, Business Leads, Finance, Sourcing, Legal) to meticulously gather business requirements and define robust program objectives that align with executive expectations.
• Exercise rigorous governance over key contracts, consistently overseeing and reporting on service delivery outcomes through comprehensive KPIs, executive scorecards, and detailed operational reporting across all service lines, including space management, project teams, and technology operations.

Skills

Verbal & written communication

Account management experience

Change management

Organizational leadership

Compliance knowledge

Education

BA/BS degree in related field

Job description

Waymo is seeking a senior facilities and GPS programs leader who will report to the Global Head of Facilities and Occupational Safety. The role drives high-standard services across the global portfolio, with a focus on strategic partnerships and data-driven management.

You will own end-to-end process design, governance, and reporting, delivering critical uptime metrics and executive dashboards for multiple locations while coordinating with vendors, finance, sourcing, and legal teams.