Global Export & Transportation Leader

Expeditors; Brisbane (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

10+ Holidays

ESPP

401(k)

Health Savings Account

Job summary

Expeditors is seeking a Senior Product Leader to oversee export, transportation, and distribution execution across Air Export, Ocean Export, Transcon, and Distribution. You will align product priorities with customer needs, drive standard work, and ensure disciplined execution, profitability, and scalable branch operations.

The role requires strong leadership, deep knowledge of export operations, and proven ability to coordinate across several product lines while guiding teams and partners to

Qualifications

• 7+ years of freight forwarding, export operations, transportation, distribution, logistics, warehousing, customer service, or supply chain experience.
• Leadership experience managing teams, product operations, customer requirements, service providers, financial performance, and cross-functional execution.
• Strong understanding of export operations, domestic transportation, distribution execution, customer SOPs, operational controls, and profitability.
• Ability to lead multiple products and coordinate priorities across Air Export, Ocean Export, Transcon, and Distribution.
• Strong communication, escalation management, customer relationship, problem-solving, and organizational skills.
• Proficiency with Microsoft Office, Expeditors operating systems, reporting tools, product applications, and operational dashboards.

Responsibilities

• Lead the operating strategy for Air Export, Ocean Export, Transcon, and Distribution.
• Align product priorities with customer needs, branch goals, compliance, service quality, and profitability.
• Drive standard work, escalation discipline, reporting habits, and cross-product coordination.
• Oversee export, transportation, and distribution execution, including booking, routing, documentation, pickup and delivery coordination, warehouse flow, milestone visibility, and customer communication.
• Ensure customer SOPs, operational controls, safety expectations, security requirements, and service standards are followed consistently.
• Manage exceptions, service recovery, capacity needs, and operational risks across assigned products.
• Partner with Sales, CRDM, Account Management, T&I, Finance, Product leaders, Facility, Security, and district leadership to support customer onboarding, RFQs, QBRs, service recovery, and retention.
• Manage revenue growth, margin performance, billing quality, cost control, local charge discipline, and profitable execution.
• Lead carrier, trucking, cartage, distribution, and specialty provider performance.
• Recruit, train, coach, develop, and retain strong employees and future leaders.
• Promote accurate system use, data integrity, dashboard adoption, timely reporting, and exception visibility.
• Use customer feedback, employee input, root cause analysis, and operational data to improve service reliability, scalability, and team capability.

Skills

Leadership

Export operations

Communication

Analytics

Problem-solving

Tools

Power Automate

Microsoft Copilot

Microsoft 365

APIs

Job description

Expeditors is seeking a Senior Product Leader to oversee export, transportation, and distribution execution across Air Export, Ocean Export, Transcon, and Distribution. You will align product priorities with customer needs, drive standard work, and ensure disciplined execution, profitability, and scalable branch operations.

The role requires strong leadership, deep knowledge of export operations, and proven ability to coordinate across several product lines while guiding teams and partners to