Global Export Documentation & Logistics Coordinator

Preformed-Line-Products; Mayfield (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision insurance

Wellness & Employee Assistance Program

Job summary

Preformed-Line-Products is seeking an Export Documentation Coordinator in Mayfield Village, OH. You will serve as the primary liaison for international customers and subsidiaries, handling quotes, orders, expediting, and export documentation.

You will develop price and lead-time quotes, process sales orders, and ensure accurate customs documentation and compliance. The role involves coordinating with facilities, vendors, and freight forwarders, maintaining timely communication with customers,

Qualifications

• Minimum of two years of college; a bachelor’s degree in business or marketing is preferred.
• 2-4 years of customer service experience, preferably in manufacturing or export.
• Proficient with Microsoft Office; ERP experience (IFS) is a plus.
• Organized, fast-paced, able to meet deadlines.
• Excellent verbal and written communication skills.
• Able to set priorities and manage time.
• Strong analytical and problem-solving skills.
• Spanish language knowledge is a plus.
• Customs compliance and hazardous material knowledge preferred.

Responsibilities

• Prepare accurate quotations including pricing, lead times, delivery terms, and packaging.
• Process sales orders for production and expedite as needed; coordinate shipping with facilities, vendors, and freight forwarders; prepare export docs and HS codes.
• Understand country customs and import laws to assist shipments; prepare shipping documents via third‑party portals; finalize customs docs before shipment date.
• Communicate with customers, freight forwarders, and internal teams to ensure prompt, courteous service and timely updates.
• Set up projects to purchase machinery, parts, and tooling by subsidiaries.
• Analyze sales history to suggest EOQ and full package quantities to improve efficiency.
• Process debits/credits and RMAs; adjust customer invoices as necessary.
• Review payments from freight forwarders and determine billable amounts to customers.
• Maintain accurate customer account notes and contract terms; ensure compliance and acceptance of terms.
• Prepare sales reports and other analyses as required.

Skills

Customer service oriented

Time management

Attention to detail

Analytical thinking

Communication skills

Education

Some college; bachelor's preferred in business/marketing

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

IFS ERP

Job description

Preformed-Line-Products is seeking an Export Documentation Coordinator in Mayfield Village, OH. You will serve as the primary liaison for international customers and subsidiaries, handling quotes, orders, expediting, and export documentation.

You will develop price and lead-time quotes, process sales orders, and ensure accurate customs documentation and compliance. The role involves coordinating with facilities, vendors, and freight forwarders, maintaining timely communication with customers,