Global Export Coordinator

Taylor Commercial Foodservice LLC; Rockton Township (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Taylor Company, located in Rockton, Illinois, seeks an international customer support specialist to manage order processing and related activities for distributors and customers worldwide. You will collaborate with sales, factory staff, and logistics to ensure accurate, timely service.

The role requires strong communication in English and Spanish, and familiarity with export documentation. A high school diploma and 2–3 years CSR experience are preferred.

Qualifications

• 2-3 years of CSR experience, preferably Manufacturing
• Fluency in Spanish & English – read, write, speak
• Experience with export documentation and international trade is a plus

Responsibilities

• Process orders from international distributors, KES, and customers
• Build and maintain relationships with international distributors and customers via email, Teams, and phone
• Coordinate between international sales, distributors, customers, and factory staff
• Communicate clearly and advocate for distributors and customers while following export regulations

Skills

Customer service

Bilingual Spanish/English

Communication

Export documentation

Power BI

Education

High School Diploma

BA/BS in business or foreign language

Tools

Power BI

Excel

ERP

Outlook

Job description

Taylor Company, located in Rockton, Illinois, seeks an international customer support specialist to manage order processing and related activities for distributors and customers worldwide. You will collaborate with sales, factory staff, and logistics to ensure accurate, timely service.

The role requires strong communication in English and Spanish, and familiarity with export documentation. A high school diploma and 2–3 years CSR experience are preferred.